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WSUS - Clients are not reporting to the WSUS Server

Anonymous
2024-02-07T10:23:54+00:00

Hi,

We've experienced that some machines are not reporting to the WSUS Server even though we already run the wuauclt /resetauthorization | wuauclt /detectnow | wuauclt /reportnow and gpupdate /force, we already check the registry, and it is already pointed to the WSUS Server, but it is still not reporting to the WSUS Console, is this a normal problem of the WSUS? Because when I research this problem most of the time this is not resolved until the machine/workstation is formatted.

Thank you,

Franz

Windows for business | Windows Server | Devices and deployment | Set up, install, or upgrade

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  1. Anonymous
    2024-02-08T02:29:12+00:00

    Hello,

    Thank you for posting in Microsoft Community forum.

    Based on the description, I understand your question is related to WSUS. 

    Since there are no engineers dedicated to WSUS in this forum. In order to be able to get a quick and effective handling of your issue, I recommend that you repost your question in the Q&A forum, where there will be a dedicated engineer to give you a professional and effective reply.

    Here is the link for Q&A forum.
    Questions - Microsoft Q&A

    Have a nice day.

    Best Regards,

    Hania Lian

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  2. Anonymous
    2024-02-11T07:24:51+00:00

    Hi Hania,

    Good day.

    No one is responding to my inquiry also on the Q&A Forum, how can I re-iterate my concern on some support in Q&A Forum?

    Thank you,

    Franz

    1 person found this answer helpful.
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  3. Anonymous
    2024-04-10T01:33:23+00:00

    I think it is a "bug" with Virtual WSUS Server & Client computers or with most low memory VM installations.

    To get it to work, these are the steps at client computer:

    1. Open cmd with Administrator privilege.
    2. At command prompt, run "gpupdate /force".
    3. Go to Settings->Update & Security -> Windows Updates, click the "Windows Update" button.
    4. Very quickly, at command prompt, run "wuauclt /detectnow /reportnow" about 4 times.
    5. Go to "WSUS Update Services" console, detect & show computers.

    The important missing step is to click "Windows Update" button before quickly run "wuauclt /detectnow /reportnow" a few times. I suspect BITS (Background Intelligent Transfer Service) affects the "wuauclt" under VM environment.

    5 people found this answer helpful.
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