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Remote Desktop "Your Credentials Did Not Work"

Anonymous
2023-02-17T23:20:09+00:00

So after searching I decided to post this question because all the solutions don't seem to reflect my situation.

Before we start I want to preface a few things:

  • All Microsoft Account Passwords are correct (I've confirmed them by logging into to the respective MS accounts and I've reset the passwords just in case.
  • Everything used to work prior to my upgrading the Main PC

OK, so I have 2 PC's:

  • Main PC (Windows 11 Home) - account name "gil"
  • HTPC (Windows 10 Pro) - account name "kgara"

I recently did a cpu/mobo/SSD upgrade on the Main PC and I performed a fresh windows 11 home install. Prior to this upgrade I was still using windows 11 under the same account on the Main PC and I was able to remote into the HTPC using the "kgara" username. Since my upgrade/fresh win11 install I keep getting the error "Your credentials did not work" and I can't for the life of me figure out why. please help

thank you,

Gil.

Windows for business | Windows Server | User experience | Session connectivity

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  1. Anonymous
    2024-10-17T09:01:26+00:00

    I have been tearing my hair out and my face off for hours and found the simplest solution. Same issue with using a Win10 computer and connecting to a Win11 remotely. I tried a million things at least and then this simple fix........

    On the remote Win 11 computer I signed out. Then instead of using the PIN I selected other signin options and used my Microsoft password. Then RDP from the Win10 computer connected.

    Unfreakinbeliviable!!!!!!!!!!!!!!!

    10+ people found this answer helpful.
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  2. Anonymous
    2023-12-14T01:13:39+00:00

    For those who use Microsoft Accounts and install Windows using "other methods" try this.

    Open a Command Prompt.

    run this replaced with your Microsoft Login email.

    runas /u:MicrosoftAccount******@domain.com cmd.exe

    Boom. Sorted.

    10+ people found this answer helpful.
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  3. Anonymous
    2023-10-04T07:03:50+00:00

    This is such a pain in the *** i think it revolves around login updates and errors. Like above if the machine you want to RDP into is login via your ms account PLUS password, the host computer can RDP into easily using the computer name - login ms account PLUS password. But if you use the PIN it just refuses.

    Vice versa ..... ms should be clearer on this part and provide clarity for users.

    10+ people found this answer helpful.
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  4. Anonymous
    2023-10-21T16:58:49+00:00

    This worked (I only had the option of face recognition). I set up a password, used that to log in and it worked

    5 people found this answer helpful.
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  5. Anonymous
    2023-07-04T01:11:21+00:00

    I had the same issue and i got around it by either the following fixes:

    1. Created a new local user account and logged into the remote desktop connection using the new local user account credentials.
    2. Even though the only user administrator account was name 'Ryan', for whatever reason i had to use 'User' as the user name (same password)

    Once point 2 worked me for, i stuck with that and deleted the local user account i created. I've attached some images which may help.

    Bit of context. I had no issues making the remote connections work to a windows 10 PC, but the issues i faced were when attempting to connect to a windows 11 PC.

    4 people found this answer helpful.
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