Subscription Limit on PAYG Azure Account

Question

Subscription Limit on PAYG Azure Account

DaveDelaney-6265 20

Does anyone know how I can get around the 5 subscription limit on an Azure Pay As You Go (PAYG) account setup?

I've inherited a company PAYG Azure subscription (Microsoft Azure Plan) and I'm trying to move resources from the original subscription into their own subscriptions in-line with the Azure landing zones architecture but I cant create more than 5 subscriptions under the original PAYG billing account.

From what I read online it says we need a Microsoft Customer Agreement (MCA). We only have basic support so I cant contact Microsoft direct. Does anyone know if there is any other way without setting up a MCA or is this the way to go?

Thanks

Srinivasa Reddy Jaggavarapu 1,560 Reputation points Microsoft External Staff Moderator

2025-04-11T07:26:11.9066667+00:00

Hi DaveDelaney-6265,

If this is a new account under Microsoft Online Services Program you should be limited to a total of 5 subscriptions. The limitation of having a maximum of five subscriptions under a Pay-As-You-Go (PAYG) Azure account is a standard restriction. Reference: https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/view-all-accounts

To create more than five subscriptions, you would need to transition to a Microsoft Customer Agreement (MCA). The MCA allows for a greater number of subscriptions, with up to 5,000 subscriptions available for enterprise agreements. Follow bellow steps to transition to MCA:

You can initiate this process through the Azure portal. Under the billing section, look for an option to upgrade your account or create a new billing account under MCA.

Once you have an MCA in place, create the additional subscriptions needed and migrate your resources into these subscriptions as per your architecture plan.

Utilize tools like Azure Blueprints and Azure Policy to implement and govern your landing zones effectively.

Reference:

https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/create-subscription

Hope the above provided information help you resolve the issue, if you have any further concerns or queries, please feel free to reach out to us.

If the comment is helpful, please click "Upvote it".
DaveDelaney-6265 20 Reputation points

2025-04-11T07:40:32.33+00:00

Hi, thanks for the info, I finally managed to get this sorted, My account was already a MCA.

In the end I logged a support ticket in the Azure portal (Help + support). Even though my query was about new subscriptions I had to log this under an existing subscription which allowed me to log a ticket. Im now able to create more subscriptions.

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Srinivasa Reddy Jaggavarapu 1,560 Reputation points Microsoft External Staff Moderator

2025-04-11T07:26:11.9066667+00:00

Hi DaveDelaney-6265,

If this is a new account under Microsoft Online Services Program you should be limited to a total of 5 subscriptions. The limitation of having a maximum of five subscriptions under a Pay-As-You-Go (PAYG) Azure account is a standard restriction. Reference: https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/view-all-accounts

To create more than five subscriptions, you would need to transition to a Microsoft Customer Agreement (MCA). The MCA allows for a greater number of subscriptions, with up to 5,000 subscriptions available for enterprise agreements. Follow bellow steps to transition to MCA:

You can initiate this process through the Azure portal. Under the billing section, look for an option to upgrade your account or create a new billing account under MCA.

Once you have an MCA in place, create the additional subscriptions needed and migrate your resources into these subscriptions as per your architecture plan.

Utilize tools like Azure Blueprints and Azure Policy to implement and govern your landing zones effectively.

Reference:

https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/create-subscription

Hope the above provided information help you resolve the issue, if you have any further concerns or queries, please feel free to reach out to us.

If the comment is helpful, please click "Upvote it".
DaveDelaney-6265 20 Reputation points

2025-04-11T07:40:32.33+00:00

Hi, thanks for the info, I finally managed to get this sorted, My account was already a MCA.

In the end I logged a support ticket in the Azure portal (Help + support). Even though my query was about new subscriptions I had to log this under an existing subscription which allowed me to log a ticket. Im now able to create more subscriptions.

Answer 1

Hi DaveDelaney-6265

I'm glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others ", I'll repost your solution in case you'd like to accept the answer.

Solution:

I finally managed to get this sorted, My account was already a MCA.

In the end I logged a support ticket in the Azure portal (Help + support). Even though my query was about new subscriptions I had to log this under an existing subscription which allowed me to log a ticket. Im now able to create more subscriptions.

If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.

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Subscription Limit on PAYG Azure Account

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