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How can I recover a Microsoft Forms that was linked to an account which has been deactivated?

Elena-Andreea Cerbu 25 Reputation points
2025-06-02T07:46:06.4133333+00:00

Hi,

I have 2 Microsoft forms that were linked to an account which has been deactivated. Unfortunately, we didn't knew that we have to transfer them before deactivating the account. Is there any chance to recover the forms or at least download the responses?

Here are the links I get when I try to access the forms:

  1. Session id: 64253e10-c31b-48f8-9032-4334ad0e55e4, Correlation id: 8e8f1515-4058-4e9c-99cb-45cb80e07f54
  2. Session id: ba11d754-22df-45ee-975f-46431959debe, Correlation id: f49d7e9c-aea0-4c15-9f04-314670329bd8

Thank you!

Elena C.

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
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Answer accepted by question author

Jack-Bu 6,770 Reputation points Microsoft External Staff Moderator
2025-06-02T10:20:04.5433333+00:00

Hi Elena-Andreea Cerbu 

Thank you for posting your question in the Microsoft Q&A forum.    

Just to clarify - has the deactivated account been inactive for more than 30 days? This is important because Microsoft Forms data is directly tied to the user account that created it. Once an account is deleted and passes the 30-day retention period, both the account and its associated Forms (including responses) are typically permanently removed and cannot be recovered. 

If the account is still within 30 days, your Microsoft 365 admin may be able to restore it and access the Forms. You might also try the Microsoft Forms delegation page to recover the form: 

  1. Go to: [https://forms.office.com/Pages/delegatepage.aspx?originalowner=[owner.email.address]
  2. If the account is still within the 30-day grace period, you should be able to transfer ownership of the form to yourself or a group. 

If the account was deleted over 30 days ago, Microsoft permanently removes all associated Forms data, including the form, any responses, and access via shared links. 


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