I completed a number of classes in another profile when I was with Cognizant.

Ronnie Cooke 20 Reputation points
2025-06-11T19:12:05.01+00:00

I completed a number of classes in another profile when I was with Cognizant. Can I get those over to my personal profile and how?

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  1. Michelle-N 1,400 Reputation points Microsoft External Staff Moderator
    2025-06-12T01:09:14.2566667+00:00

    Hi @Ronnie Cooke

    Good day! Welcome to Q&A forum.

    It sounds like you're asking how to merge the learning progress from your old Cognizant account with your personal account. However, please understand that as a moderator, I do not have the ability to access or merge user accounts directly due to Microsoft's security and privacy policies. Based on our research and understanding of the platform, I found users who needs to solve with a similar issue as you. I hope the three threads below will help you resolve the issue as quickly as possible.   

     How to merge work email and personal email Microsoft certifications - Training, Certification, and Program Support  

     i want to merge my personal email with my official company email - Training, Certification, and Program Support  

    To make sure you get the best and most accurate help, we recommend posting your query in the dedicated communities where experts in this area can assist you:  

    Training, Certification, and Program Support Community:  

    Microsoft Certified Trainer  

    Microsoft Credentials  

    Here are the links to the relevant FAQs and guides that you may find helpful for reference:  

    Microsoft Learn frequently asked questions (FAQs) - Credentials | Microsoft Learn  

    Microsoft Learn frequently asked questions (FAQs) - Profile | Microsoft Learn  

    Manage your Microsoft Learn profile settings | Microsoft Learn  

    Appreciate your patience and understanding. Have a great day! 


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".  

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread 


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