A family of Microsoft word processing software products for creating web, email, and print documents.
Dear @Marian Brailsford
Thank you so much for contacting Microsoft Q&A Support.
I really understand your inconvenience with editing MS Word on Mac. Therefore, I have tried to find in all material documents from Microsoft that may help you, please consider trying them:
1.Clear the Word cache folder:
Open Finder > press Command + Shift + G > input ~/Library/Containers, remove Microsoft Word (in Big Sur) or com.microsoft.Word(in Catalina) folder to the desktop. Then, reopen Word and create a new document to check the behavior.
2.Run in Safe Mode:
This step helps rule out any interference from third-party apps or background programs that might be clashing with Microsoft Word. For more info, check out How to use a "clean startup" to determine whether background programs are interfering with Office for Mac - Microsoft Support. Also, take a look at the Apple article linked at the end for detailed instructions on how to do it.
3.Ensure Word is updated to 16.59:
Just head over to your Applications folder, drag Microsoft Word.app to the Trash, and then install the latest version to see if the issue is still there. You can grab the newest version from Microsoft’s official site here: Update history for Office for Mac - Office release notes | Microsoft Learn
Reference: Drag to select text not working (Word for Mac) - Microsoft Community
Also, I find several articles that you can consult more:
- Word for Mac - can't drag to select text - Microsoft Community
- Click and drag to select specific text - Microsoft Community
I hope this information can help you to have a better experience with MS Word and I really appreciate for your patience in this matter.
Wish you a pleasant day!
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