Why is the joining an Azure AD option missing?

Question

Why is the joining an Azure AD option missing?

Andy Theuninck 16

I'm attempting to join a device to Azure Active Directory as documented here. When I get to the step that's supposed to list Alternate Actions for joining Azure or local, the Azure option isn't there. Only the local domain option appears.

The device is running Windows 10 Pro, build 1903 which appears to meet the minimum requirement (I've seen 1511 and 1703 listed in different Microsoft Learn). The device is not currently joined to a domain.

What's the best way to troubleshoot this? Are there known reasons the option might not appear as documented, or a way to do this from Powershell that might at least provide an error message as a hint what's happening?

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Paul Meulman 5 Reputation points

2023-09-03T10:09:06.02+00:00

Yes works Steve! Hahaha bizar. I did remove the laptop from our domain and switched to workgroup, WORKGROUP. With MSHOME Voila the options reappeared!
SCADMIN 0 Reputation points

2023-12-03T21:38:35.6533333+00:00

Thank you Steve you save a couple of hours at least :-)

10 answers

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This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Paul Meulman 5 Reputation points

2023-09-03T10:09:06.02+00:00

Yes works Steve! Hahaha bizar. I did remove the laptop from our domain and switched to workgroup, WORKGROUP. With MSHOME Voila the options reappeared!
SCADMIN 0 Reputation points

2023-12-03T21:38:35.6533333+00:00

Thank you Steve you save a couple of hours at least :-)

Answer 1

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Answer 2

Hi @Andy Theuninck ,

Is your Windows 10 device already joined to on-premises Active Directory? If yes, you will not get the Azure AD join option because you would need to perform Hybrid Azure AD join in that case using either of below methods:

You can try using below commands to join Azure AD and check the status:

DsRegCmd /join
DsRegCmd /status

For debugging errors, you can check below event logs:

Event Viewer > Application and Services logs > Microsoft > Windows > User Device Registration > Admin

-----------------------------------------------------------------------------------------------------------

Please do not forget to "Accept the answer" wherever the information provided helps you. This will help others in the community as well.

Andy Theuninck 16 Reputation points

2020-06-03T12:40:50.623+00:00

No, the device is not joined to an on-premise Active Directory.

Answer 3

Leon Laude 86,026

Hi,

The option won't be shown if your device is not connected to the Internet, make sure it is and make sure no firewall/web filter/proxy is blocking this option.

Similar post here:
https://community.spiceworks.com/topic/1951114-windows-10-pro-join-azure-ad-options-missing

Best regards,
Leon

Andy Theuninck 16 Reputation points

2020-06-02T22:03:11.74+00:00

Hi,

Device is definitely connected to the internet. It was used to ask the question and make this post.

Without knowing much more specifically what host(s) the process is trying to access, I don't see how it's possible to check whether there's a firewall or filter blocking access to the host(s). Is that information available - domain names, protocols, etc?
Leon Laude 86,026 Reputation points

2020-06-02T22:05:12.637+00:00

Are you a local administrator on the workstation?
Andy Theuninck 16 Reputation points

2020-06-03T12:40:40.427+00:00

Yes (needs more characters)
Leon Laude 86,026 Reputation points

2020-06-03T12:43:16.383+00:00

Have you tried creating another account/user and try with that?

You could also try upgrading to Windows 10 build 1909/2004 and check if the issue persists.
Andy Theuninck 16 Reputation points

2020-06-04T14:23:37.447+00:00

Manually opting into 1909 did resolve the problem. Hopefully now that it's joined Windows Update is smart enough to stay on a supported version automatically.
Leon Laude 86,026 Reputation points

2020-06-04T14:29:13.46+00:00

Glad to hear that, that's really strange indeed.

Answer 4

acgomes 16

I'm having a somewhat similar issue, as "Join this device do AAD" does not show in Settings -> Access Work or School -> Connect.

This is a Windows 10 Home 1909.

By the way: did you configure AAD to allow users to join devices?

Leon Laude 86,026 Reputation points

2020-06-11T20:03:43.117+00:00

Windows 10 Home edition cannot be joined to a domain.
Anonymous

2020-06-11T20:12:23.37+00:00

I answered your question here.

https://learn.microsoft.com/en-us/answers/questions/35017/how-to-azure-ad-join-a-windows-10-home-device.html
Marilee Turscak-MSFT 37,206 Reputation points Microsoft Employee Moderator

2020-06-12T21:43:04.62+00:00

Hi @Andy Theuninck

Please let us know if any of these replies helped resolve your question. If so, please remember to "mark as answer" so that others in the community facing similar issues can more easily find a solution.

Answer 5

Tom Urwin 1

Hi there,

Did this get solved? We have the same issue.

Here are the specs:

Yet the user does not have the option to connect to Azure AD, even when elevated to admin. We do not have an AD domain.

Thanks

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Why is the joining an Azure AD option missing?

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