Sporadic dmpdownload.log error - Failed to call AdminUIContentDownload. error = Error -2146233079

Question

Sporadic dmpdownload.log error - Failed to call AdminUIContentDownload. error = Error -2146233079

ChrisGray 41

Hello,
I'm seeing a sporadic message about not being able to download updates for the AdminUI, I'm seeing it every 2-3 days.

Failed to call AdminUIContentDownload. error = Error -2146233079 SMS_DMP_DOWNLOADER 4/20/2021 02:23:53 3508 (0x0DB4)

From what I can see, the latest download (v2103) is sitting in the EasyPayload directory and there are messages in the dmpdownloader about successfully downloading this update.
Here's an excerpt from the dmpdownloader.log file, for the partiular thread that's erroring out.

AdminUI Content Download thread is starting... SMS_DMP_DOWNLOADER 4/20/2021 02:23:52 3508 (0x0DB4)
Download Admin UI content payload SMS_DMP_DOWNLOADER 4/20/2021 02:23:52 3508 (0x0DB4)
Get AdminUI content cab url SMS_DMP_DOWNLOADER 4/20/2021 02:23:52 3508 (0x0DB4)
The payload will be downloaded to D:\Program Files\Microsoft Configuration Manager\AdminUIContentPayload\ConfigMgr.AdminUIContent.AUC SMS_DMP_DOWNLOADER 4/20/2021 02:23:52 3508 (0x0DB4)
Download manifest.cab SMS_DMP_DOWNLOADER 4/20/2021 02:23:52 3508 (0x0DB4)
Redirected to URL https://configmgrbits.azureedge.net/adminuicontent/ConfigMgr.AdminUIContent.cab SMS_DMP_DOWNLOADER 4/20/2021 02:23:52 3508 (0x0DB4)
Got fwdlink and recreating the httprequest/response SMS_DMP_DOWNLOADER 4/20/2021 02:23:52 3508 (0x0DB4)
STATMSG: ID=9701 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_DMP_DOWNLOADER" SYS=SERVER.FQDN.COM SITE=XXX PID=5508 TID=3508 GMTDATE=Tue Apr 20 06:23:53.030 2021 ISTR0="" ISTR1="" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 LE=0X0 SMS_DMP_DOWNLOADER 4/20/2021 02:23:53 3508 (0x0DB4)
ERROR: Failed to download Admin UI content payload with exception: The underlying connection was closed: An unexpected error occurred on a send. SMS_DMP_DOWNLOADER 4/20/2021 02:23:53 3508 (0x0DB4)
Failed to call AdminUIContentDownload. error = Error -2146233079 SMS_DMP_DOWNLOADER 4/20/2021 02:23:53 3508 (0x0DB4)
AdminUI Content Download thread is exiting... SMS_DMP_DOWNLOADER 4/20/2021 02:23:53 3508 (0x0DB4)

I do see the CB2103 update sitting there, it Updates and Servicing does show that it's 'Ready to Install'

After searching for the exact error code, this is the only thread that I did see.
https://social.msdn.microsoft.com/Forums/en-US/3d4e4d6f-e053-4f30-8fef-dc8d7071bdf3/dmpdownloader-failed-to-call-adminuicontentdownload-error-error-2146233079?forum=ConfigMgrCBGeneral

In checking SSL certs, I do see that I do have the 'Baltimore Cybertrust Root' cert and it is not expired.

TIA

-Chris

ChrisGray 41 Reputation points

2021-04-28T19:26:54.277+00:00

I did eventually find the post you've referenced, though I'm confused by it. The server does have TLS 1.0, TLS 1.1, and TLS 1.2 these settings are controlled by our User Policy GPO.

Since this is a user GPO, would that apply when no one is logged into the server? It is performing the update check after hours when no one is logged in.

Secondly, my understanding is that even though TLS 1.0, TLS 1.1, and TLS 1.2 are all enabled, per the link below, per the link, it states for Server 2012 R2, TLS 1.2 is the default.

I guess what's ultimately confusing me is that I'm only seeing this error occasiionally. From what I can tell it's completed downloaded the lastest update (CBv2103) is sitting there which indicates it is Read to Install, I see the files in the EasyDownload folder "\EasySetupPayload\8f4febb7-f5c4-4d73-893f-29042015727f"
ChrisGray 41 Reputation points

2021-04-28T19:28:41.177+00:00

I've attached an excerpt from last night's log. I'm having trouble following along with what exactly92215-dmpdownloader-20210428-excerpt.log is happening, but it looks like it errors out, then works a few minutes later.

1 answer

Your answer

ChrisGray 41 Reputation points

2021-04-28T19:26:54.277+00:00

I did eventually find the post you've referenced, though I'm confused by it. The server does have TLS 1.0, TLS 1.1, and TLS 1.2 these settings are controlled by our User Policy GPO.

Since this is a user GPO, would that apply when no one is logged into the server? It is performing the update check after hours when no one is logged in.

Secondly, my understanding is that even though TLS 1.0, TLS 1.1, and TLS 1.2 are all enabled, per the link below, per the link, it states for Server 2012 R2, TLS 1.2 is the default.

I guess what's ultimately confusing me is that I'm only seeing this error occasiionally. From what I can tell it's completed downloaded the lastest update (CBv2103) is sitting there which indicates it is Read to Install, I see the files in the EasyDownload folder "\EasySetupPayload\8f4febb7-f5c4-4d73-893f-29042015727f"
ChrisGray 41 Reputation points

2021-04-28T19:28:41.177+00:00

I've attached an excerpt from last night's log. I'm having trouble following along with what exactly92215-dmpdownloader-20210428-excerpt.log is happening, but it looks like it errors out, then works a few minutes later.

Answer 1

Hi @ChrisGray ，

According to your description, we could check the security protocol on our server side to see if we use the TLS 1.0/1.1 by the following method:

If we use the TLS 1.0/1.1, this protocol is out of lifecycle, we may need to choose TLS 1.2. And we could allow our firewall to inspect the traffic so that it initiates the connection on behalf of the Configuration Manager server using TLS 1.2.

Here is the similar post we could refer to:
https://learn.microsoft.com/en-us/answers/questions/185099/error-failed-to-download-admin-ui-content-payload.html

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Sporadic dmpdownload.log error - Failed to call AdminUIContentDownload. error = Error -2146233079

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