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Operating system couldn't be loaded(error code 0xc0000242)

Anonymous
2018-05-02T09:48:10+00:00

Need urgent help with the above error, I had just installed the new feature update

Windows for home | Windows 10 | Windows update

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Anonymous
2018-05-02T10:41:11+00:00

Unfortunately, if it keeps going back to this screen, we need external media. Hopefully you have another PC, or know someone with another PC so you can build it.

https://www.microsoft.com/en-us/software-downlo...

https://docs.microsoft.com/en-us/windows-hardwa...

The two links above are to the Windows 10 iso, and how to build the bootable usb. once this is made, we can boot your laptop to it and either A try to fix your current image or B install a clean version of windows.

  • C

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  1. Anonymous
    2018-05-02T10:27:50+00:00

    When I press the F1 key I get the same window, and can't even start on safe mode if I press F8, every option I choose I end up at this window, I don't have windows 10 on a media, it upgraded from the internet

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  2. DaveM121 888.7K Reputation points Independent Advisor
    2018-05-02T09:49:08+00:00

    Hi Han,

    Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

    Do this twice

    On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt . . . etc.

    Please try each option one at a time, then see of Windows will boot . . .

    Go to Troubleshoot - Advanced Option - Startup Repair

    See if Windows startup can repair itself

    Go to Troubleshoot - Advanced Option - System Restore

    Check to see if you have a restore point you can go back to

    If you do not have a Restore Point, go to Troubleshoot - Advanced Option - Startup Settings and click Restart

    Upon restart, press 4 to enter Safe Mode

    Once in Safe Mode, backup your data if you do not already have a backup

    Open Device Manager and check to make sure all your Drivers are up to date

    Reboot to see if Windows will start Normally

    If the above fails, go to Troubleshoot - Advanced Options - Reset this PC

    Choose to keep your files and apps, just your files or to keep nothing

    Then start the Reset

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  3. Anonymous
    2018-05-02T10:30:28+00:00

    The recovery window does not show up

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  4. Anonymous
    2018-05-02T09:51:07+00:00

    Hi Hari, If you click F1, are you able to get into recovery options?

    Let’s just right to a system restore. See if you can roll back your machine, and get your OS to boot. Then, we can clean up your PC a bit, and try to install the update again.

    If F1 doesn’t work, do you have Win 10 external media you can try to boot to so we can complete this task?

    Let me know!

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