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On Windows 10 Pro 22H2, I lost power while performing a whole drive Bitlocker encryption on a USB SSD drive. After rebooting, can't unlock drive (only choice). I get the following error: BitLocker encryptiton on the drive isn't compatible with your version of Windows.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
We are very happy to know that everything is now working on your end. We appreciate you sharing the solution in this forum and I'm sure it will help other users in this forum who are experiencing similar issues.
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Hope you are keeping safe and well.
Answer accepted by question author
I got lucky and found a repair process that helped me recover most of my data. My .jpeg images can't be read by the system so I will have to look for something to fix them.
However, the process I used was a repair-bde. Here is the syntax I used with my recovery key (not the one in this example)
repair-bde E: F: -rp 062612-026103-175593-225830-027357-086526-362263-513414
Drive E: = corrupted drive
Drive F: = another USB drive with more space than drive E
Bitlocker Encryption Key : Used the one that created and saved I started the bitlocker encryption.
This is the link to my recovery: https://www.thewindowsclub.com/recover-files-inaccessible-bitlocker-encrypted-drive
I got lucky and found a repair process that helped me recover most of my data. My .jpeg images can't be read by the system so I will have to look for something to fix them.
However, the process I used was a repair-bde. Here is the syntax I used with my recovery key (not the one in this example)
repair-bde E: F: -rp 062612-026103-175593-225830-027357-086526-362263-513414
Drive E: = corrupted drive
Drive F: = another USB drive with more space than drive E
Bitlocker Encryption Key : Used the one that created and saved I started the bitlocker encryption.
This is the link to my recovery: https://www.thewindowsclub.com/recover-files-inaccessible-bitlocker-encrypted-drive
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 96%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
There is every chance the BitLocker process was corrupt when there was a power failure. If it is corrupted then the data will be lost unless a recovery company can access it.
If the current version of and build of Windows 10 is the latest then the only thing you can do is to delete the partition and start again. (this will result in data loss)
Hello Hai_H,
Thank you for using Microsoft products and posting to the community.
We fully understand the inconvenience the issue has caused and that the current situation can be frustrating. However, the BitLocker issue is beyond the support scope of Answers Community. It is more suitable for publishing on Microsoft Learn (English only), which aims to support more advanced users like you.
And in my search, I found that there are users in this forum who have encountered similar error messages, and the community support staff in the following thread provides troubleshooting steps that you can try.
If the methods in the above threads didn't solve your problem and you would like more detailed information, here is a link to the forum where you can raise specific scenarios and share your idea to help solve the problem. You can click on "Ask a question", there are experts who can provide more professional solutions in that place.
Windows 10 Security - Microsoft Q&A
Your understanding is highly appreciated! Hope you are keeping safe and well.
Sincerely
Mavis - MSFT | Microsoft Community Support Specialist
