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How can I delete one of my Office 365 E5 subscription without deleting both of them?

jiahao liu 1 Reputation point
2022-01-24T04:22:59.027+00:00

In my developer account, I have set up two e5 subscription, one of them is wrong. I want to delete the wrong subscription, or stop the atuo renewal. However, I can't find any button to delete just one subscription ('delete profile button' will delelte all of my subscription). Please help me with this issue.

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
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  1. Emily Hua-MSFT 27,901 Reputation points
    2022-01-24T09:44:47.587+00:00

    Hi @jiahao liu

    Welcome to Q&A forum ~

    Please check wther the steps mentioned in this link are helpful.

    • If you find 2 E5 subscriptions under Microsoft Products in Admin Center, please select one to cancel based on the Assigned License or other information.
      168029-capture33.jpg
    • If not, I would suggest you contact Microsoft directly to seek assistance, as the issues on subscription are not supported on Q&A forum currently.

    Thanks for your understanding.

    If the response is helpful, please click "Accept Answer" and upvote it.
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