Share via

USB Root Hub Drivers

Anonymous
2024-02-09T19:56:30+00:00

Hi there,
I have a major problem.
I have a desktop using an ASUS Motherboard, I am sending this from my laptop.
I was having problems with getting USB flash drives to mount.
Getting the Yellow triangle in Device Manager in Other Devices.
I uninstalled the USB root hub and restarted Windows to find that the drivers did not reload and Windows could no longer see any of my USB devices.
The keyboard and mouse work in BIOS and the Support System but when you get to the Startup Page the USB keyboard and mouse are no longer seen.
Is there a way to get hold of the Generic USB Drivers that are in the Windows ISO file.

The insert shows the properties for Root Hubs on my laptop.

They show that Microsoft wrote them or at least have access to the drivers to allow the change to the properties for the drivers.

I need the files in a form that I can install from the Command Prompt.
I am trying to avoid having to fully re-install Windows again.
Help Please.
Thank you.
Regards,
David

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-02-11T08:56:09+00:00

    Hello， David C. Findlay

    Thank you for posting in the Microsoft community.

    Understanding that you are currently unable to recognise any USB devices, to obtain a generic USB driver, you may refer to this link for instructions: WinUSB (Winusb.sys) Installation for Developers - Windows drivers | Microsoft Learn As this issue has involved advanced use of the system beyond the scope of our forum support, if you have any problems in the operation of the process of the issue you mentioned it is more appropriate to post inMicrosoft Learn(English only, you can use the translation tool to assist communication), the board is intended for advanced users such as you. (English only, you can use the translation tool to assist communication), which is intended for advanced users such as yourself.

    You can ask a question by clicking on "Ask a question", where there are experts in the field who can provide more specialised solutions.

    I can't help you, but I'll keep the question on file in case one of our wonderful volunteers comes up with a solution for you.

    Best Regards，

    Rota Ye |Microsoft Community Support Specialist

    8 people found this answer helpful.
    0 comments