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Hello,
I would like assistance with configuring my kiosk account on Windows 11 Pro. Specifically, I want to:
Enable a screensaver mode that activates when the kiosk is idle for 2 minutes. During this time, the web browser should display a slideshow of pictures. After 2 minutes of inactivity, have the web browser automatically return to the homepage, ready for the next customer. Additionally, I need help connecting a POS system and a receipt printer to the kiosk.
Could you please guide me on how to set this up?
Thank you!
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
If you create a new kiosk account, the screensaver feature isn't available. However, if you first set up a standard account, enable the screensaver, and then convert it to a kiosk account, the screensaver works. It’s puzzling why Microsoft made this process so complicated. Why aren't these settings simply asked for during the creation of a new kiosk account?!
Hello, 49201
Welcome to Microsoft Community.
Your idea is great, but unfortunately, the built-in kiosk mode can’t fully achieve what you’re describing. Kiosk mode doesn’t support screensaver; you can only set a screensaver in a regular user account, or use third-party software to achieve a similar effect.
Kiosk mode supports "Reset on inactivity" in Microsoft Edge. In the Kiosk mode configuration, set the browser’s homepage URL. Then, enable the “Reset on inactivity” feature in the Kiosk mode settings and choose an appropriate time interval.
Configure Microsoft Edge kiosk mode | Microsoft Learn
While you can connect a POS machine and printer by installing drivers and configuring the devices, this requires compatible POS software to manage transactions and printing, which is beyond the capabilities of kiosk mode. These requirements need a professional IT person to solve, especially for connecting the POS machine and printer.
Although finding a professional might be a hassle and could cost money, Windows kiosk mode simply can’t do all you’re asking. The design of kiosk mode is to lock the device into a single-use, restricting users to access only specific applications or services. It doesn’t support complex features like connecting POS machines and printers. These functionalities require more flexible configurations and possibly third-party software support.
Of course, you can give feedback to the developers and suggest they add more features to kiosk mode in the future. Just open the Windows Start menu, search for and open the Feedback Hub, and submit your feedback there.
Yuhao L
Microsoft Community Technical Support
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