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My laptop can't connect the wifi after the latest win11 update.

Anonymous
2024-12-03T16:03:58+00:00

Hello I use Asus Zephyrus G16 2024 and this one is not the first time thad i had this issue.

Last time when I did the windows update I tried everything that I could find on the internet. But in the end none of them worked and I had to go to factory settings. And this time the same problem happened again after I updated the windows. And yet again I tried everything on the internet but none of them worked again. I don't want to go to factory settings after every win11 update. Can you guys help me?

Windows for home | Windows 11 | Internet and connectivity

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  1. John Jefferson Doyon 71,160 Reputation points Independent Advisor
    2024-12-05T16:50:16+00:00

    You’re very welcome, Adem! I’m glad to hear you have a temporary solution with the Ethernet port for now. I completely understand how inconvenient this situation is, but hopefully, Microsoft addresses it soon in an upcoming update.

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  2. Anonymous
    2024-12-03T19:03:21+00:00

    Currently going through the same ordeal, I can't connect to my phone's hotspot.

    I've checked my drivers, but it's updated.

    I've tried updating to the latest version of Windows, but I can't because I can't access the internet.

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  3. Anonymous
    2024-12-04T16:06:02+00:00

    Well yes, I tried that too. It helps for a little time. When I do that it fixes the problem for like a munite then it happens again. And if i do that for like 3 or 4 times it doesn't help anymore. I tried to update the wifi driver and even deleting it. It didn't help either.

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  4. Anonymous
    2024-12-03T23:03:47+00:00

    I use Asus Zephyrus as well and I've tried every method I've seen online including yours and it doesn't work.

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  5. John Jefferson Doyon 71,160 Reputation points Independent Advisor
    2024-12-03T19:56:09+00:00

    Hi Aden, I'm John, a fellow Microsoft user like you.

    I understand your frustration. I'm here to help. Could you confirm if you're experiencing this problem with version 23H2, 24H2, public release or if you're using the Insider Preview channel?

    If this started after the 23H2 public release update, you’re not alone—I’ve also encountered a similar issue with the recent cumulative preview update. Unfortunately, it seems Microsoft isn’t fully aware of the problem yet, Reference: https://learn.microsoft.com/en-us/windows/relea... and https://learn.microsoft.com/en-us/windows/relea... so I strongly recommend providing feedback through the Feedback Hub. You can do this by pressing the Windows key + F on your keyboard and sharing your experience.

    In the meantime, one workaround that seems to help is restarting the Wi-Fi adapter to automatically disable and re-enable the network settings. Here’s how:

    > Right-click on the Wi-Fi icon in your taskbar and select "Diagnose Network Problems". This will open the Get Help app.

    > Expand the option for "Restart the Wi-Fi network adapter."

    > Click "Restart adapter" and see if the issue persists.

    If the issue persists, please provide more details by answering my questions.

    Click "Reply" below to let me know.

    Regards,

    John J.D.

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