Share via

Joining a town hall - Attendees

Anonymous
2025-03-17T11:41:44+00:00

Hi all,

  • Can attendees join a Town hall through browser, and using the direct link? So, even if they haven't been cited as "attendees" during the event setting, can they access via the link?
  • I hosted a Town Hall event today, I had several attendees scheduled that received the invitation email in these past weeks. No one was receiving notifications when a new attendee was invited, except today (webinar day). This morning before the webinar I added new attendees to the list, and the other attendees kept receiving the updated invite for every new attendees (so 5 emails). - is there any reason for this? any way to avoid it?
  • Is there a way to hide attendees emails in the invitation (privacy issues) ? So that when someone receives the invite, he/she doesn't also see the emails+name of all other attendees?

Thank you very much in advance for your help!

Best,

Giulia

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Schedule meetings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
  1. Anonymous
    2025-03-17T15:53:48+00:00

    Dear Giulia,

    Good day!

    Thank you for posting to Microsoft Community. We are glad to assist!

    Based on your description regarding "Joining a town hall - Attendees". Attendees can join a Town Hall meeting through a browser using the direct link, even if they haven't been specifically cited as attendees during the event setting. They can access the meeting by clicking on the provided link. Overview of meetings, webinars, and town halls - Microsoft Teams | Microsoft Learn

    Regarding the issue of attendees receiving multiple invitation emails when new attendees are added, It sounds like the notifications issue you experienced during your Town Hall event today could be related to the settings for automatic attendee emails in Microsoft Teams. When you add new attendees to a Town Hall event, the default setting is to send automatic email notifications to all existing attendees whenever there is an update, such as adding new participants. To avoid this in the future, you can disable automatic attendee emails when setting up your Town Hall event make sure to toggle off Enable attendee emails. This will prevent automatic invites from being sent when the event is published or updated. Manage town hall emails in Microsoft Teams - Microsoft Support [82b8-6661-754-be23]

    Important:

    • Changing this setting will turn off all town hall emails, including email invites.
    • You can only change this setting before the event site is published.

    After thorough research and testing, I notice that currently, Microsoft Teams does not have a feature to hide attendees' emails in the invitation to address privacy concerns. When someone receives the invite, they will be able to see the emails and names of all other attendees included in the invitation. I would suggest submitting feedback through the Teams app by going to Feedback in your Teams app and selecting Suggest a Feature or by posting on Teams Feedback Portal. This tool allows you to describe the feature in detail and submit it directly to our product development team for review. I will do the same on my end.

    Please note that us as the community team and the Microsoft product development team are separate. The product development team is responsible for designing, developing, and maintaining Microsoft products. They work on implementing new features, fixing bugs, and making improvements based on user feedback and other factors.

    Thanks for your precious time and your understanding would be highly appreciated. Have a nice day! 

    Best regards,

    Inema |Microsoft Community Moderator

    1 person found this answer helpful.
    0 comments

2 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2025-03-17T21:47:28+00:00

    Dear Giulia,

    Thanks for your reply,

    Regarding your reply about previous responses from the MS help community confirmed that attendees should not receive updates. After thorough research and testing, I noticed that this work for normal meeting by using new calendar feature by using new calendar feature In Microsoft Teams Get started with the new calendar in Microsoft Teams - Microsoft Support [aca2-e02d-4a2-4b62]. 

    • Double click on the meeting that you want to add new attendee -->Edit
    • Add New attendee -->click on Send
    • Then you will get Send update Notification and click on Only added/removed attendees Image

    **Note:**Some meeting features aren't currently supported in the new Teams calendar, including Teams live events, live meeting indicators, channel chat, and breakout rooms. However, it seems this feature is not yet available with Townhall and Webinar.

    If you continue to experience issues with multiple notifications, I therefore believe that this issue should be further investigated by our online technical support team. A support Engineer can further connect with you remotely, for further troubleshooting and involve the backend team where need be. The team might request for your public IP address or collect some logs from your Teams. Please understand that as public forum support, we don’t have higher permissions to check and analyze these logs or check the IP addresses and considering your scenario maybe inconveniencing, to quickly help assist, kindly contact your organization admin or you can create a service request to report this symptom to our online channel through the Microsoft 365 Admin center or Teams admin center through the Help & Support button on the bottom right of the page. Here is contact support document: Get support - Microsoft 365 admin | Microsoft Learn

    Important Note: If any organization's Office 365 Business / Enterprise subscription is from syndicate or reseller partner and if global admin cannot open service request from their side, they may need to contact reseller support provider so that they can help to global admin for opening service request from their side, after that Office 365 technical support team can involve in service request. Thanks for your precious time and your understanding would be highly appreciated. Have a nice day!

    Best regards,

    Inema |Community Moderator

    0 comments
  2. Anonymous
    2025-03-17T16:12:23+00:00

    Thank you Inema!

    Although I don't understand why up until the scheduled event date, no one was receiving updates if I was adding new people. They only did this morning when I added 3 new persons before the start of the webinar. Also, previous responses from the MS help community confirmed that attendees should not receive updates (see below).

    Ideally, I would like to keep email invitation, as they post directly a calendar mark in the attendees's calendar. Whether if I share the link, I will not know how many people sign up, and people will likely forget as they won't have a mark reminding them.

    Best,

    Giulia

    0 comments