Microsoft Teams Keeps Saying it Needs an Update but Won't Update

I had the same problem. For me I had two versions of Teams installed: Teams and Teams classic. If you delete uninstall Teams Classic, it fixes it

This is Microsoft forcing users to switch to the faulty new Teams. We pay for this awful service, for updates being launched & paying customers being forced to be guinea pigs.

Why does Miicrosoft treat its paying customers with such contempt?

If Microsoft continues to treat customers so poorly, someone will create a better product that breaks their monopoly.

Maybe software from China would treat customers better.

Microsoft support is dreadful. They provide buggy software and provide random suggestions to fix the many faults.

The stupid software tells private home users to contact their 'Administrator' to fix it, when the user is the administrator. There is never any logical advice. The support guys provide a variety of suggestions which do or don't work, but at the end of the day they expect the end users to fix buggy Microsoft software themselves. They even benefit from users posting their own suggestions for problem solving.

In this instance I fixed it by uninstalling Teams with 'Programs and Features' in the control panel, then going to the search bar to type 'Teams' from where it re-installed it and it now appears to work.

How Microsoft has succeeded in becoming one of the worlds biggest companies with such terrible software is beyond me. As the years go by they fail to fix the old bugs and continue to add new ones whilst wasting users time and money in the process.

This was sort of my issue. For me both apps were regular teams but there was a .exe on my desktop and somehow another .exe in my downloads folder still. When I would launch teams from windows search, it would use the download folder .exe by default and trigger the update popup, but upon clicking update it would launch the desktop app and not perform the update, which I assume was due to two instances running. The web browser hyperlink would not work either on the update popup.

I ended up having to right click and "quit" all instances of teams on my hotbar, then with all teams apps closed I deleted the .exe in downloads folder and relaunched the desktop app which now became the default. This got it to trigger the update which took only a few seconds before loading my teams app. Haven't had the update popup since. I did not need to uninstall anything. Hope this helps someone with a similar issue.

Dear Aaron Haas2

Good day!

Thank you for posting to Microsoft Community. We are glad to assist!

Based on your description, I understand you concern with Microsoft Teams Keeps Saying it Needs an Update but Won't Update.

You may have a try to do following steps:

• You can try to reset the Teams app and check if there is any difference. Clear Teams cache - Microsoft Teams | Microsoft Learn
• You may have a try to reinstall Teams and check whether the issue still persists.

If the issue still persists, please have a try to Uninstall Microsoft Teams completely and install the latest version of Teams from Download Microsoft Teams Desktop and Mobile Apps | Microsoft Teams.

I look forward to your response. If you still have the issue, please feel free to let me know, I will continue to assist you.

Thanks for your precious time and your understanding would be highly appreciated. Have a nice day!

Best regards,

Allen | Community Moderator