Share via

How to turn on AI-generated notes

Anonymous
2025-01-21T11:59:06+00:00

Hello,

I've been using Copilot with the license the company provided me and the AI-generated notes option when I schedule a meeting is blocked.

I don't know how to turn it on and it also dosnt allow me to select during the meeting. The only thing I get when I start the transcription and copilot is the summary, but I wanted the notes generated automatically.

Anyone can help?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

4 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2025-01-21T14:02:29+00:00

    Dear Rafaela,

    Good day!

    Thank you for posting to Microsoft Community. We are glad to assist!

    Based on your description regarding "How to turn on AI-generated notes" Would you mind offering below information?

    • May I double confirm that Copilot set to on under meeting policies? To check this kindly contact your organization admin to sign into MicrosoftTeams admin center with admin credentials--> choose Meeting policies under Meetings --> Scroll to recording & transcription then make sure that Copilot set to On-->hit Save button
    • May I please know that all user in your organization experiencing this situation, or you are the only one who affected with this?
    • May I double confirm that you are using updated Teams? Version update history for Teams app deployments - Office release notes | Microsoft Learn

    Looking forward to your response! 

    Best regards,

    Inema |Microsoft Community Moderator

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2025-04-02T14:45:59+00:00

    By any chance are the meetings you want the AI notes generated Teams Channel Meetings? If so, I think the AI Notes feature only works on meetings scheduled outside of Channel Meetings.

    0 comments
  3. Anonymous
    2025-01-28T08:49:29+00:00

    Dear Rafaela,

    I hope you're doing well!

    To answer your question about "does that work only for Teams premium?", The answer, is No, since you have Copilot license Automate notetaking in Microsoft Teams meetings - Microsoft Support [62b0-d7ac-8f1-a942]

    If this affected all user in your organization, kindly check if -IsLoopEnabled set to True Manage Loop components in your organization | Microsoft Learn. If you are still experiencing same behavior while-IsLoopEnabled set to True, I therefore believe that this issue should be further investigated by our online technical support team. A support Engineer can further connect with you remotely, for further troubleshooting and involve the backend team where need be. The team might request for your public IP address or collect certain detailed logs information with more technical resources. Please understand that as public forum support, we don’t have higher permissions to check and analyze these logs or check the IP addresses and considering your scenario maybe inconveniencing, to quickly help assist, kindly contact your organization admin or you can create a service request to report this symptom to our online channel. Here is contact support document: Get support - Microsoft 365 admin | Microsoft Learn

    Important Note: If any organization's Office 365 Business / Enterprise subscription is from syndicate or reseller partner and if global admin cannot open service request from their side, they may need to contact reseller support provider so that they can help to global admin for opening service request from their side, after that Office 365 technical support team can involve in service request. Thanks for your precious time and your understanding would be highly appreciated. Have a nice day!

    Best regards,

    Inema |Microsoft Community Moderator

    0 comments
  4. Anonymous
    2025-01-27T15:16:35+00:00

    Hi!

    Thanks for the explanation...indeed i have that option disabled, i change it but i am not able to see the option of IA Notes when i am creating a meeting.

    Is there any other thing that must be done. Other thing... does that work only for teams premium?

    0 comments