Share via

How to delete a custom emoji in Teams?

Anonymous
2024-08-05T18:48:16+00:00

Today I created a custom emoji in Teams not realising that the organisation I work in can see it?!!

I can’t delete it, and apparently no one in the organisation has admin rights. Is there any other way to get rid of it?

It would be better if anyone who could create a custom emoji were also able to delete them!!!

Microsoft Teams | Microsoft Teams for business | Chats | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-09-16T11:40:43+00:00

    @David ThomasLL, you should provide an admin in your organization with the Teams admin role to edit the settings in MS Teams.

    For the custom emoji's the settings in our environment were by default set to:

    • Upload custom emoijis: On
    • Delete custom emojis: Off

    As mentioned, someone who is Teams admin can change these settings in the Messaging settings in the Microsoft Teams admin center. Your Global admin should be able to manage the required role in Azure.

    10+ people found this answer helpful.
    0 comments
  2. Anonymous
    2024-08-05T22:08:30+00:00

    Dear David,

    Good day!

    Thank you for posting to Microsoft Community. We are glad to assist!

    Based on your description regarding "How to delete a custom emoji in Teams?". Kindly note that Teams admins may limit who can delete custom emoji , Kindly check Use Custom Emoji in Microsoft Teams - Microsoft Support [2045-3261-d1e-92b6]

    (If you are not sure who is your admin, can refer this How do I find my Microsoft 365 admin? - Microsoft Support).

    I therefore believe that this issue should be further investigated by our online technical support team. A support Engineer can further connect with you remotely, for further troubleshooting and involve the backend team where need be. The team might request for your public IP address or collect certain detailed logs information with more technical resources. Please understand that as public forum support, we don’t have higher permissions to check and analyze these logs or check the IP addresses and considering your scenario maybe inconveniencing, to quickly help assist, kindly contact your organization admin or you can create a service request to report this symptom to our online channel. Here is contact support document: Get support - Microsoft 365 admin | Microsoft Learn

    Important Note: If any organization's Office 365 Business / Enterprise subscription is from syndicate or reseller partner and if global admin cannot open service request from their side, they may need to contact reseller support provider so that they can help to global admin for opening service request from their side, after that Office 365 technical support team can involve in service request. Thanks for your precious time and your understanding would be highly appreciated. Have a nice day!

    Best regards,

    Inema |Community Moderator

    0 comments