Share via

How to permanently remove a work/school account from Teams

Anonymous
2025-02-21T11:30:08+00:00

Hey world!

I actually found the answer to my question (see the bottom of this post) along the way, but figured to post this anyway, in case it helps anyone.

I'd like to know how I permanently remove one of these:

Sometimes I'm invited to join a company's Teams infrastructure to work on a project, but after a while it's no longer needed. However, there doesn't seem to be any obvious way to remove these. Furthermore, in both my online Microsoft account settings (https://account.microsoft.com/?ref=MeControl) and in my local 'Settings > Accounts > Access work or school' there isn't the slightest trace of these companies.

An important aspect of this setup is that I'm using two accounts:

  1. a personal account, let's call it ******@personal.com, and
  2. a corporate account managed by a customer, let's call that one ******@customer.com

The ******@personal.com is currently connected to two external companies, as displayed in the screenshot above:

  1. Fla***
  2. M***

They each have their 2FA set up in Microsoft Authenticator, and are managed by the respective companies.

I can easily switch between all of these. ******@customer.com is the one I use the most. I occasionally need M***, I never use ******@personal.com (aside from using it as a gateway to other accounts), and Fla*** needs to be removed.

I figured I just had to sign out, like so:

But then all kinds of weird stuff starts to happen. This is where it becomes clear that Microsoft creates things that are extremely buggy. Please, prove me wrong!

After signing out, my entire personal account is signed out. But! Then Teams sits in the system tray, seemingly online, as expected on ******@customer.com, until I open it:

As the screenshot shows: when opening Teams, it's seemingly logged out of everything, asking to pick an account (showing only ******@personal.com), but the system tray icon and its right-click menu still operate as if I'm online.

But wait, the madness doesn't end there! When I sign in again, M*** is removed, and Fla*** is still there!

Crazy enough? Not just yet. When I repeat the process of signing out and in again, M*** is back, and Fla*** is in there twice!

Suffice to say, this is obviously terrible programming. The system also doesn't always ask for credentials or 2FA verification when signing in again after signing out, which indicates there are some serious security flaws (or I signed back in fast enough?). Signing out of all accounts, and signing back in, returns things to normal.

Then I started exploring the application settings, and noticed an entry called 'Accounts and orgs'. There I finally found an option to 'Leave Org':

Fla*** is still visible in Teams, so I'm assuming it just needs some time to process the removal request.

Also, when trying to toggle a removed account, the switch just doesn't respond:

Anyway, I hope it helps someone, and perhaps Microsoft could fix these bugs. Yes, I've sent feedback with logs.

Have an amazing day!

Timmy

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

7 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2025-02-21T17:26:39+00:00

    Hi Inema

    Thank you, but that's convoluting the answer even further. Ah, well. It wouldn't be a Microsoft solution without adding bulk, I guess.

    As you may have read, there are no accounts to be found in my system. It's rather disturbing that you or any expert assumes everyone blindly leaves the mark checked to assimilate a Microsoft account into the system – it's even more disturbing this option is enabled by default. Anyway, in your steps, only #5 is relevant here. It would've saved me quite some time if I'd gone straight for that. Then again, I wouldn't have discovered these glorious bugs, either. You win some, you lose some.

    Cheers!

    Timmy

    3 people found this answer helpful.
    0 comments
  2. Anonymous
    2025-03-04T10:05:36+00:00

    I'm having the same problem, in windows settings there is no 'disconnect' option, and in Teams settings there is no toggle or 'leave org' option.

    2 people found this answer helpful.
    0 comments
  3. Anonymous
    2025-02-22T23:07:31+00:00

    Well, no. Other users searching for the same information will easily get this information from the original post. Why would you even take credit when you're not even paying attention? You know you guys sound like bad AI bots, right? You only convoluted the process, and while you've acknowledged in your previous post that I've "already sent feedback to Microsoft", you're now suggesting I should do that.

    Nonetheless, have an amazing day! 🙂

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2025-02-21T17:49:46+00:00

    Greetings Timmy!

    Many thanks for the prompt response and clarifying that #5 or leaving organization (In Teams, go to Settings --> Accounts and orgs-->Find the organization you want to leave and select Leave Org.) is the only which solved on your end.

    In the meantime, if you don't mind, could you kindly submit your vote on this reply. it will be pinned at the top of the thread. In this way, other users searching for the same information will easily get this information.

    Alternatively, you may also provide report to our dedicated Teams developer team directly via in app feedback site. To do this, click on Three dot (next to your notification icon on the right top corner) -->Feedback-->Report Problem This tool allows you to describe the feature in detail and submit it directly to our product development team for review. I will do the same on my end.

    Image

    Thanks for your understanding! Your patience and cooperation will be highly appreciated. Have a nice day!

    Best regards,

    Inema | Microsoft Community Moderator

    0 comments
  5. Anonymous
    2025-02-21T16:20:09+00:00

    Dear Timmy,

    Good day!

    Thank you for posting to Microsoft Community!

    Many thanks for the kind post. I'm glad you found a solution, Here's a summary of the steps to permanently remove a work or school account from Teams:

    1. Sign Out from Teams:
    2. Remove the Account from Windows:
      • Go to Settings > Accounts > Access work or school.
      • Select the account you want to remove and click Disconnect.
    3. Clear Cached Credentials:
      • Open Control Panel > User Accounts > Credential Manager.
      • Under Windows Credentials, find any entries related to Microsoft Teams or Office 365.
      • Click Remove.
    4. Reset the Teams App and Clear teams Cache Clear Teams cache - Microsoft Teams | Microsoft Learn
    5. Leave the Organization:
      • In Teams, go to Settings > Accounts and orgs.
      • Find the organization you want to leave and select Leave Org.
    6. Sign In Again:

    It sounds like you've already sent feedback to Microsoft, which is great for helping them improve the experience.

    Please note that no one here is the developer/decision-maker of the product and has no control over the product. Everyone, including us as community moderators, can only assist you in consultation to provide available solutions and resource availability status within our scope and capacity. 

    Thanks for your kind-hearted sharing, the other users who encounter the same issue will benefit from your post. This information will help to more community members. Thank you again to share your valuable experience and solution.

    Best regards,

    Inema |Microsoft Community Moderator

    0 comments