Shared Calendar

I appreciate the response, however, I am surprised that one department of Microsoft cant create a ticket or something for the customer. I went to the page that was suggested and when I went to add my concern it asked me to log in. after logging in, I was "blocked" by the site. I logged out and refreshed and then was able to have access again, but not post. It appears, that my concern is being ignored. How hard can customer support and a streamlined UI be? Tragic.

Incorrect. Please re-read my concern. The "Add Calendar" feature does not include all calendars, it only adds a blank calendar because nobody uses it. Please review the process I laid out for Outlook Classic and please let me know what the difference is between the operations for the different versions. In classic, it MUST be through the advanced settings. Simply adding the shared calendar through the calendar settings does not bring up the calendars in Classic or New... I do not know why. It only pulls up one calendar and it is blank because nobody in the entire organization uses that calendar. In classic, multiple calendars are shared but ONLY accessible through the settings I listed. Going through the advanced settings causes multiple calendars to populate... none of which I add, the just appear after going through those steps.

Hello JeGarcia,

Good day!

I apologize for any misunderstanding. Thank you for clarifying your concern regarding shared calendars in Outlook Classic and Outlook New.

Please note that New Outlook is continuously evolving, and new features and settings may be added in future updates. Keep an eye out for any announcements or changes that might address this issue directly.

Reference: Things to look forward to in the new Outlook for Windows - Microsoft Community Hub

We acknowledge your concern and how it can improve your experience. However, as it is related to Outlook product design, we suggest submitting your valuable feedback directly to the Microsoft product development team. You can do this by going to Help from your dedicated App > submit Feedback or by posting on Ideas · Community (microsoft.com). This is necessary because we, as the community team, can only assist you in troubleshooting the query and providing you with information on the feature’s availability status.

This community team and Microsoft product development team are separate. So, for feature’s suggestion or by design query, user need to submit feedback from their side to Microsoft product team. Once user send feedback via above mentioned way, it’s sent to Microsoft directly and it's routed to the relevant product teams who can review it.

To check more details about how to submit feedback, kindly refer this article Learn about how to provide feedback to Microsoft - Microsoft 365 admin | Microsoft Learn

Thank you for your time and cooperation.   

Sincerely Feroz Mahmud | Microsoft Community Moderator

Hello JeGarcia,

Thank you for reaching out to Microsoft Community.

I'm sorry to hear that you're having trouble accessing shared calendars in the New Outlook for Windows. To add a shared calendar in the new Outlook for Windows, please follow these steps:

1. Open the new Outlook for Windows.
2. Click on the "Calendar" icon located at the bottom left corner of the screen.
3. Click on the "Add calendar" button located at the top of the screen.
4. Select "From directory" from the drop-down menu.
5. Type the name or email address of the person whose calendar you want to add in the search bar.
6. Select the person from the search results.
7. Click on the "Add" button.

The shared calendar will now appear in your calendar view. If you encounter any issues, please remove the added calendar and add it again. After that, please wait for some time for synchronization.

I hope this helps. If you have any further questions or concerns, please feel free to ask. Thank you for your time and cooperation.   

Sincerely Feroz Mahmud | Microsoft Community Moderator