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IP Address blocked by SPAMCOP.NET. Need help with delisting ip address from spamcop.net.

Anonymous
2024-01-16T21:22:30+00:00

Hello,

I received notification from one of my vendors that our email address has been blocked as spam by samcop.net. I tried sending an email to them requesting for the my ip address to be delisted but I received the following response:

====================================================================================================

This IP is assigned to a Microsoft Outlook server. We have seen a large increase in the amount of phishing spam coming from Outlook servers to our traps and users, resulting in their ratios being above our listing threshold at times.

There is nothing I can do to stop or slow the spam from Outlook.    You

will have to take your complaint to Microsoft as only they can control the spam volume from their network so the IP will delist.

Richard

Please include previous correspondence with replies

.:|:.:|:.

On 2024-01-05 6:21 p.m., Mario H Shin wrote:

> Hello.  This is my company email and it has incorrectly been flagged as spam.  I don't send spam emails.  Please remove my email as spam email.  Thank you.

> --

> This email generated by SpamCop web support form

> Referer: https://www.spamcop.net/w3m?action=checkblock&ip=40.107.220.133

> Details: https://www.spamcop.net/admin?action=runquery;query=ipstats;param=40.107.220.133

>

====================================================================================================

The IP Address is 40.107.220.133.

Please assist me in removing my email address from the spamcop.net. Thanks.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-06-04T06:31:40+00:00

    any update on this issue

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  2. Anonymous
    2024-03-01T22:08:18+00:00

    At least I had an answer, and the agent requested the NDRs.

    Now he replied this:

    I'll share with him this thread.

    Regards

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  3. Anonymous
    2024-03-01T19:24:13+00:00

    Microsoft,

    Please address this issue.

    Blocked - see https://www.spamcop.net/bl.shtml?40.107.244.123

    This is beginning to cause communication issues with our distributors.

    Thank you,

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  4. Anonymous
    2024-01-17T04:44:52+00:00

    Hi Mario Shin,

    Good day.

    Thank you for reaching out to Microsoft community.

    According to the description "Please assist me in removing my email address from the spamcop.net"

    It looks like Microsoft 365 Business user subscriber sending email to third party email provider account (i.e. SpamCop), and IP address has been blocked from this SpamCop support side, Microsoft 365 Business sender user may need to contact SpamCop support provider to unblock IP addresses from their side. Because currently do not have any support and resourced from spamcop side. Only they can provide possible information from their side.

    ==================================================================================================

    Furthermore, Furthermore, I have consulted with our team for your situation, If Microsoft 365 Business subscriber has contacted to third party email provider support and if there is any issue from Microsoft side,  and I would like to share more specific information with you, in order of your certain situation, the several thiings can be analyzed by backend side technical support team.

    As an Office 365 global admin may need to contact again our Office 365 support team on the back-end side via an open service request so they can diagnose this specific scenario through some more technical resources, if needed, they maybe collecting some different logs information for further diagnosis. They can escalate this issue to the next level of the support team after collecting logs. Since we forum moderators have limited permissions and access resources, due to this reason we are unable to collect certain detailed information in the public forum for data privacy. After diagnosing the scenario, our technical support team can provide possible information from their end.

    If there is any known issue, our technical support engineer can provide further more information from their backend resources.

    For this standard process, here's the official document for the global admin: Get support - Microsoft 365 admin | Microsoft Learn (Online Option).

    Note: End users need to contact Office 365 global admin to do some standard procedure and to contact backend side specific support team.

    Important note: If any organization's Office 365 Business/Business/Education subscription is from a syndicated partner or reseller, and if the global admin can't open the service request on your end, you may need to contact the reseller's support provider so they can help the global admin open the service request on your end. after the Office 365 support team can participate in the service request.

    I would really appreciate your cooperation.

    Sincerely

    Vaidya Darpan

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  5. Anonymous
    2024-01-16T23:47:29+00:00

    Hello Mario Shin,

    Good day!

    Thank you for posting to Microsoft Community. We are glad to assist.

    We are looking into your situation and we need sometime to do further research on this. Will update the thread shortly.

    Appreciate your patience and understanding and thank you for your time and cooperation.

    Sincerely,

    Microsoft Community

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