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Hello; This is the first time I've ever experienced this: UTC Date: 2024-07-02T02:25:41.413Z Client Id: 061F9C86B9A14907A4C

Anonymous
2024-07-02T02:27:47+00:00

UTC Date: 2024-07-02T02:25:41.413Z Client Id: 061F9C86B9A14907A4C295050A5A9DD1 Session Id: 6148249b-a2b1-46da-b052-d6ebefcff71c Client Version: 20240621005.09 BootResult: configuration Back Filled Errors: Unhandled Rejection: Error: 500:undefined|undefined:undefined err: Microsoft.Exchange.Clients.Owa2.Server.Core.OwaUserHasNoMailboxAndNoLicenseAssignedException esrc: StartupData et: ServerError estack: Error: 500 at Object.s [as createStatusErrorMessage] (https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.e647c061.js:1:119853) at https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.e647c061.js:1:132081 st: 500 ehk: X-OWA-Error efe: DM6PR07CA0043, MN2PR20CA0065 ebe: DM6PR17MB3883 emsg: UserHasNoMailboxAndNoLicenseAssignedError

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  1. Anonymous
    2024-07-02T03:41:22+00:00

    Hello Cheuk,

    My name is Rita, a user of Microsoft products like you and I am happy to assist you.

    From the error message you shared, it means that the issue you are experiencing is a license issue. This happens on a work account. Kindly read through this thread that discussed similar issue: https://learn.microsoft.com/en-us/answers/questions/1080144/userhasnomailboxandnolicenseassignederror

    I hope it helps you resolve your issue. Though I recommend that you meet your company's IT support to check your account's license through M365 admin center.

    Best Regards, Rita.

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