New Outlook calendar notification does not working

Hi Eleni,

I have a similar question. There seems to have been an update in the past two weeks or so that has changed functionality of several things (the Teams app also has some issues).

I am in New Outlook, I have Outlook open in a browser tab on my second monitor. I used to have calendar reminders pop up on my main monitor, on top of all my windows, and stay there until I dismissed it. Now, both Alert and Browser Notifications settings say they disappear automatically and there is no option for the alert to show on top of other windows (screenshot below).

Without this, the existing calendar notifications are basically useless because I am working in other windows, other browser tabs, and with a million other sound alerts going off, it's too easy to miss a simple ding.

The support articles posted in the response don't show these updates.

How can we access the other options to have alerts on top of all windows and remain until dismissed?

Thanks!

Fixed for me. New outlook doesn't have the same functions as old outlook or even older versions of MS 365 (system options is settings are different).

So I was able to change my notifications as follows through New Outlook:

On main window, go to View settings>General>Notifications> Toggle Notifcations in Outlook to ON. Also can customise whether you want notifications for emails, calendar events or documents by toggling from OFF to ON.

Then click on View settings>Calendar>Events & invitations. Set default reminder

I am having the same issue - I do not get pop up notifications anymore for calendar events which mweans I have missed meetings!

I followed the instructions to go to change the settings but I don't even have an option to change how the calendar notifies me. The option I do have is for new outlook /using the notfication center which I never use. Honestly, the new outlook has been a massive headache and every month, finding something that is missing! Please take this feedback back to the devs as whatever improvements you have made are superseded by the loss of functionality of some of the simple functions.

Hi Mirko Grubor ,

Good day.

Thank you for posting to the Microsoft Community. We are glad to assist.

To ensure that calendar notifications are working properly in New Outlook on your system (Windows 11 23H2 with Microsoft 365 version 16.0.18227.20162), follow this article that shows the steps to turn on the calendar notifications Add or delete notifications or reminders in Outlook - Microsoft Support.

After going through these settings, if you are still experiencing issues with calendar notifications, you may follow this article for troubleshooting notifications issues Outlook notifications aren't working - Microsoft Support.

If you’re still having trouble, you can try contacting Get support - Microsoft 365 admin | Microsoft Learn the support team will have access to assist remotely and collect logs to investigate the issue from the back end.

I hope this helps let me know if this is contrary to what you need, I would still be helpful to answer more of your questions .

Best Regards,

Community Moderator