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How do we find our 365 and SharePoint online admin login?

Jamie Bell 1 Reputation point
2022-09-01T16:43:39.257+00:00

I work at a relatively small company (about 200 employees). We are using MS 365 and SharePoint online. From what I understand, they purchased it a few years ago prior to me starting with the company. Well, now nobody seems to know the admin log or who has admin privileges. How can we find that? I've been tasked with doing a lot of the SharePoint support, and we are working on migrating all of our media from our servers to Sharepoint online for more speedy access, and to be able to share images and videos between our different office locations. I know there is auto tagging and searchability, and can even view the settings to update it, but don't have the admin login to edit those settings. It seems to have stumped our company. I'm also setting up and managing SharePoint communications sites and collaboration sites for our process and project management, but I keep hitting roadblocks in supporting it without that admin login. Even our IT team doesn't know what to do, and is turning to me to do the best I can with the SharePoint setup. How can we get that login? Please help! Thank you!

Microsoft 365 and Office | SharePoint Server | For business
Microsoft 365 and Office | SharePoint | For business | Windows
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  1. Dillon Silzer 57,831 Reputation points Volunteer Moderator
    2022-09-01T17:12:46.65+00:00

    Hi @Jamie Bell

    A SharePoint Administrator (role) or a Global Administrator (role) in your Microsoft 365 tenant will have admin to SharePoint. Have a Global Administrator login to https://admin.microsoft.com/Adminportal/Home?source=applauncher#/homepage and navigate to SharePoint or All admin centers.

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    All Admin Centers

    https://admin.microsoft.com/Adminportal/Home?source=applauncher#/alladmincenters

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    From within the SharePoint Admin Center they can then control who has access to Active Sites

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    If this is helpful please accept answer.

  2. Jamie Bell 1 Reputation point
    2022-09-01T17:21:20.757+00:00

    @Dillon Silzer - thank you for your timely response! It's actually the SharePoint Administrator (role) or a Global Administrator (role) in our Microsoft 365 tenant that we're trying to find. How do we see, or edit, who has that role? I'm starting to think it's someone who has left the organization and it was never passed on to someone else.

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  3. Jing Sun_MSFT 956 Reputation points
    2022-09-02T02:31:02.473+00:00

    Hi @Jamie Bell ,
    You can check admin roles permissions in 2 different ways:

    1. On the Active users page, select the user and click Manage roles in the ribbon, check the admin roles of the user in the pop-up window.

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    2. Or you can go to Roles, select the admin role, and select assigned admins to see which users are assigned.
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    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
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  4. Jamie Bell 1 Reputation point
    2022-09-06T20:30:38.983+00:00

    @Jing Sun_MSFT - Thank you for your answer. This looks to be very helpful. However, if I'm understanding the steps correctly, I need to be logged into the MS 365 Admin Center to get to these settings. That's the problem, we don't have the admin login. Is there a way to find out who has that login, without being logged into the admin center?

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