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Lost Windows 11 Pro product key after update

I bought my product key through Amazon for my computer and once I activated it I got rid of the key thinking I was done with it but after updating windows recently it seems to have forgotten my key and wants me to provide a key to activate it again and I…

Windows for home | Windows 11 | Licensing and activation
asked 2025-07-08T20:55:37.76+00:00
Bryan Schwarz 0 Reputation points
answered 2025-07-08T21:37:14.5666667+00:00
Ivan Bitencourt 175 Reputation points Independent Advisor
1 answer

Minecraft account not deleted after Microsoft account deletion — official process unclear and broken

I was informed that deleting my Microsoft account would automatically delete my linked Minecraft account, especially for accounts purchased or migrated after August 2022. However, this is not what happened. According to an official Minecraft statement: …

Community Center | Not monitored
asked 2025-07-04T14:52:32.4266667+00:00
Lucas 0 Reputation points
commented 2025-07-08T21:35:45.1233333+00:00
simo-k 10,655 Reputation points Volunteer Moderator
0 answers

Surface Laptop Studio (1) Fans/Vents have become very loud, may be blocked. There is also Beeping/Buzzing.

Hello, I have the first Surface Laptop Studio The fans/vents have become very loud and I am worried there is a blockage and that it may be affecting performance of the laptop. (It seems like it is just the right side vent that suffers the most). …

Surface | Surface Studio | Performance and maintenance
asked 2025-07-08T21:30:49.16+00:00
mmcd23 0 Reputation points
edited the question 2025-07-08T21:34:39.38+00:00
mmcd23 0 Reputation points
2 answers

computer locked up

My computer was locked by Microsoft because says IP address used to visit website network and identity theft virus. Wants me to call 833-417-3538. I don't know if this is legit. Says call microsoft support - do not restart computer or shut down.

Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
asked 2025-06-06T15:48:10.0966667+00:00
doris hartman 0 Reputation points
edited an answer 2025-07-08T21:34:33.22+00:00
quietman7 MVP Alumni 0 Reputation points Volunteer Moderator
1 answer

403 Error Help me please

In both Microsoft Edge and Google Chrome I'm trying to open my kijiji account and it keeps coming up with a 403 error. I'm old and not very techy and getting very frustrated. How do I fix this please.

Windows for home | Windows 10 | Accessibility
asked 2025-07-08T20:57:29.1933333+00:00
MARY BLACKER 0 Reputation points
answered 2025-07-08T21:33:39.8333333+00:00
Solamillo Charity 150 Reputation points Independent Advisor
2 answers

Make Taskbar show List instead of Thumbnail in Windows 11

I am writing to express my concern regarding a change in the latest Windows 11 updates that has affected the functionality of the taskbar. Previously, I was able to configure the taskbar to display open windows as a list instead of thumbnails (Text),…

Windows for business | Windows Client for IT Pros | User experience | Other
asked 2025-05-28T20:11:00.13+00:00
Juan Lancheros 120 Reputation points
edited a comment 2025-07-08T21:32:53.8966667+00:00
Matt G 10 Reputation points
0 answers

Continuing issues on outlook 2019 trying to open a internet calendar (Google)

I am running windows 11 and outlook 2021. I am trying to have my google calendar in outlook as an internet Cal. No matter what I try it will not work. I try adding from the calendar page does not happen. Tried from the account setting with no…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-07-08T21:32:18.92+00:00
Rich K 0 Reputation points
0 answers

unable to provide user-level access only to those folders

Hello, Please i need your help on this issue. We are facing in CAS SharePoint. We have a SharePoint site structured with branch-wise folders. However, for the Bangalore server folders (named CAS and CAS1), we are unable to provide user-level access only…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2025-07-08T21:31:33.75+00:00
Rita Rita 0 Reputation points
0 answers

Added Office 365 Family to new PC, but only one of several email accounts is set up.

Added Office 365 Family to new PC, but only one of several email accounts is set up.

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-07-08T20:24:18.24+00:00
Glen Evans 0 Reputation points
edited the question 2025-07-08T21:31:20.3833333+00:00
Duane Hookom 80 Reputation points Volunteer Moderator
0 answers

Information Protection Portal – "Permissions needed to view setup tasks" despite E5 + Admin Roles

Hi, I'm encountering an issue in the Microsoft Purview Information Protection blade. On the main setup screen, I keep getting the message: "Permissions needed to view setup tasks" Despite this, I already have the following in place: Microsoft…

Microsoft Security | Microsoft Purview
asked 2025-07-08T21:29:15.4566667+00:00
Daniel Omonemu 20 Reputation points
2 answers

NEED HELP, Got Trojan:PowerShell/DownInfo.B frequently from Microsoft Defender

Requesting help!!!!! I somehow receive a very annoying virus/trojan called Trojan:PowerShell/DownInfo.B Despite using all third-party antivirus softwares and even factory reset the PC, this issue is still there.

Windows for business | Windows Client for IT Pros | Devices and deployment | Configure application groups
asked 2025-06-16T12:20:40.7166667+00:00
Kleanth Pendang 5 Reputation points
edited an answer 2025-07-08T21:29:07.8733333+00:00
quietman7 MVP Alumni 0 Reputation points Volunteer Moderator
1 answer

How do I control my headset volume?

When I connect my Razer earbuds using the USB adapter, I can't control the volume normally. I normally control the volume with the icon on the taskbar System tray. It works fine when connected via Bluetooth.

Windows for home | Windows 11 | Devices and drivers
asked 2025-07-08T19:43:49.1766667+00:00
John R 40 Reputation points
commented 2025-07-08T21:29:03.54+00:00
John R 40 Reputation points
0 answers

Panel de "Enlace Móvil" en menú de inicio, Windows 11

Buenas. De un tiempo para acá uno de mis equipos Windows empezó a mostrar un panel al lado del menú de inicio que corresponde con la información de mi teléfono, el cuál está vinculado a la aplicación de enlace móvil. No dispongo de capturas de pantalla…

Windows for home | Windows 11 | Connect Phone and PC
asked 2025-07-08T21:28:05.8033333+00:00
Adolfo Alejandro Arenas Ramos 0 Reputation points
0 answers

Win 11 Home on UISB Media unable to install Realtek LAN Driver [11.24.0318.2025] 10.22 MB Jun 12, 2025 on New Custom Build

From NewEgg.com, using Partspicker.com, I ordered parts to build new CPU as follows: Case: Fractile Design POP XL Air ATX Full Case Power Supply: Corsair RM850X (2018) 850w 80+ Gold ATX PS Mother Board: Gigabyte x670 Gaming XAX V2 ATX AMS MB Processor:…

Windows for home | Windows 11 | Install and upgrade
asked 2025-07-08T21:26:30.1766667+00:00
A M 0 Reputation points
1 answer

How to retrive Microsoft Authenticator backup on android

I switched to ios but was previously using authenticator on android. Due to this switch I lost my backup and now my app is not showing the accounts in the authentication list.

Microsoft Security | Microsoft Authenticator
asked 2025-07-07T11:56:47.9666667+00:00
sarvesh tiwari 5 Reputation points
answered 2025-07-08T21:26:23.4266667+00:00
Rob Koch 0 Reputation points Volunteer Moderator
0 answers

NPU almost always active after bootup. Copilot+ pc with Qualcom processor

Microsoft Copilot + PC. Task manager shows NPU cycling between 0 and 80% usage on a 50% square wave cycle after bootup with no applications running. CPU usage 1%, memory usage 1%. Cannot find any reason for the NPU to be running so much. Any…

Windows for business | Windows Client for IT Pros | Devices and deployment | Other
asked 2025-04-20T12:50:28.9566667+00:00
Mark Stubkjaer 0 Reputation points
commented 2025-07-08T21:25:24.9133333+00:00
David Villarreal Fañanas 0 Reputation points
1 answer

IS THIS EMAIL LEGIT OR SPAM?

|Complete a purchase by August 8, 2025 to keep your account active You are receiving this email because your associated Microsoft Entra ID tenant (tenant ID b162b222-5f41-4735-a99c-1e17a6d6dbc6) has been inactive for more than 200 days. Required…

Microsoft Security | Microsoft Authenticator
asked 2025-07-08T20:51:13.7633333+00:00
cliff lucas 0 Reputation points
answered 2025-07-08T21:23:50.3933333+00:00
EmilyS_726 425 Reputation points Volunteer Moderator
1 answer

Geometry Dash Not Launching on Windows with Steam

When trying to launch Geometry Dash on Windows via Steam, the game is to open for 2 seconds before returning to the play button. However, it works fine on a Linux distribution called "Nobara" and also runs on another slower Windows computer.…

Windows for home | Windows 10 | Gaming
asked 2025-07-08T13:01:18.2433333+00:00
Mark Ogan 0 Reputation points
commented 2025-07-08T21:23:35.97+00:00
Mark Ogan 0 Reputation points
0 answers

Can't copy and paste from WORD into the forum correctly

Can't copy and paste from WORD into the forum correctly

Microsoft 365 and Office | Word | For business | Windows
asked 2025-07-08T19:06:56.71+00:00
triptotokyo-5840 166 Reputation points Volunteer Moderator
commented 2025-07-08T21:23:35.8433333+00:00
John Korchok 6,416 Reputation points Volunteer Moderator
1 answer

Lost my phone, therefore I lost access to my office 365 company account. I'm the company admin.

Hi I've lost my phone. On the phone was the authenticator app installed with the relevant registered o365 account. I'ts an organisational account. I'm the admin. But as I wrote, I can't change anything due to lost access. Can you please help me with…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2025-07-08T20:19:35.0966667+00:00
Claudio Zenerino 0 Reputation points
answered 2025-07-08T21:22:22.6466667+00:00
EmilyS_726 425 Reputation points Volunteer Moderator