24 questions
0 answers
why do i have to pay money for heic support
unbelievably greedy unbelievably greedy unbelievably greedy unbelievably greedy unbelievably greedy unbelievably greedy unbelievably greedy unbelievably greedy unbelievably greedy unbelievably greedy unbelievably greedy unbelievably greedy unbelievably…
Windows for home | Windows 11 | Files, folders, and storage
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 67%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
0 answers
Information Protection Portal – "Permissions needed to view setup tasks" despite E5 + Admin Roles
Hi, I'm encountering an issue in the Microsoft Purview Information Protection blade. On the main setup screen, I keep getting the message: "Permissions needed to view setup tasks" Despite this, I already have the following in place: Microsoft…
Microsoft Security | Microsoft Purview
1,648 questions
asked 2025-07-08T21:29:15.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 44%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDO%3C/text%3E%3C/svg%3E)
Daniel Omonemu
20
Reputation points
asked 2025-07-08T21:29:15.4566667+00:00
Daniel Omonemu
20
Reputation points
2 answers
NEED HELP, Got Trojan:PowerShell/DownInfo.B frequently from Microsoft Defender
Requesting help!!!!! I somehow receive a very annoying virus/trojan called Trojan:PowerShell/DownInfo.B Despite using all third-party antivirus softwares and even factory reset the PC, this issue is still there.
Windows for business | Windows Client for IT Pros | Devices and deployment | Configure application groups
asked 2025-06-16T12:20:40.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 63%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKP%3C/text%3E%3C/svg%3E)
Kleanth Pendang
5
Reputation points
edited an answer 2025-07-08T21:29:07.8733333+00:00
quietman7 MVP Alumni
0
Reputation points
Volunteer Moderator
1 answer
How do I control my headset volume?
When I connect my Razer earbuds using the USB adapter, I can't control the volume normally. I normally control the volume with the icon on the taskbar System tray. It works fine when connected via Bluetooth.
Windows for home | Windows 11 | Devices and drivers
33 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 51%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
0 answers
Panel de "Enlace Móvil" en menú de inicio, Windows 11
Buenas. De un tiempo para acá uno de mis equipos Windows empezó a mostrar un panel al lado del menú de inicio que corresponde con la información de mi teléfono, el cuál está vinculado a la aplicación de enlace móvil. No dispongo de capturas de pantalla…
Windows for home | Windows 11 | Connect Phone and PC
asked 2025-07-08T21:28:05.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 61%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Adolfo Alejandro Arenas Ramos
0
Reputation points
asked 2025-07-08T21:28:05.8033333+00:00
Adolfo Alejandro Arenas Ramos
0
Reputation points
0 answers
Win 11 Home on UISB Media unable to install Realtek LAN Driver [11.24.0318.2025] 10.22 MB Jun 12, 2025 on New Custom Build
From NewEgg.com, using Partspicker.com, I ordered parts to build new CPU as follows: Case: Fractile Design POP XL Air ATX Full Case Power Supply: Corsair RM850X (2018) 850w 80+ Gold ATX PS Mother Board: Gigabyte x670 Gaming XAX V2 ATX AMS MB Processor:…
Windows for home | Windows 11 | Install and upgrade
22 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 28.999999999999996%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
1 answer
How to retrive Microsoft Authenticator backup on android
I switched to ios but was previously using authenticator on android. Due to this switch I lost my backup and now my app is not showing the accounts in the authentication list.
Microsoft Security | Microsoft Authenticator
9,348 questions
asked 2025-07-07T11:56:47.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 10%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
sarvesh tiwari
5
Reputation points
answered 2025-07-08T21:26:23.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 69%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERK%3C/text%3E%3C/svg%3E)
Rob Koch
0
Reputation points
Volunteer Moderator
0 answers
NPU almost always active after bootup. Copilot+ pc with Qualcom processor
Microsoft Copilot + PC. Task manager shows NPU cycling between 0 and 80% usage on a 50% square wave cycle after bootup with no applications running. CPU usage 1%, memory usage 1%. Cannot find any reason for the NPU to be running so much. Any…
Windows for business | Windows Client for IT Pros | Devices and deployment | Other
asked 2025-04-20T12:50:28.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 95%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mark Stubkjaer
0
Reputation points
commented 2025-07-08T21:25:24.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 62%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
David Villarreal Fañanas
0
Reputation points
1 answer
IS THIS EMAIL LEGIT OR SPAM?
|Complete a purchase by August 8, 2025 to keep your account active You are receiving this email because your associated Microsoft Entra ID tenant (tenant ID b162b222-5f41-4735-a99c-1e17a6d6dbc6) has been inactive for more than 200 days. Required…
Microsoft Security | Microsoft Authenticator
9,348 questions
asked 2025-07-08T20:51:13.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 83%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
cliff lucas
0
Reputation points
answered 2025-07-08T21:23:50.3933333+00:00
EmilyS_726
425
Reputation points
Volunteer Moderator
1 answer
Geometry Dash Not Launching on Windows with Steam
When trying to launch Geometry Dash on Windows via Steam, the game is to open for 2 seconds before returning to the play button. However, it works fine on a Linux distribution called "Nobara" and also runs on another slower Windows computer.…
Windows for home | Windows 10 | Gaming
5,128 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 89%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMO%3C/text%3E%3C/svg%3E)
0 answers
Can't copy and paste from WORD into the forum correctly
Can't copy and paste from WORD into the forum correctly
Microsoft 365 and Office | Word | For business | Windows
1,985 questions
asked 2025-07-08T19:06:56.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 15%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET5%3C/text%3E%3C/svg%3E)
triptotokyo-5840
166
Reputation points
Volunteer Moderator
commented 2025-07-08T21:23:35.8433333+00:00
John Korchok
6,416
Reputation points
Volunteer Moderator
1 answer
Lost my phone, therefore I lost access to my office 365 company account. I'm the company admin.
Hi I've lost my phone. On the phone was the authenticator app installed with the relevant registered o365 account. I'ts an organisational account. I'm the admin. But as I wrote, I can't change anything due to lost access. Can you please help me with…
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2025-07-08T20:19:35.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 72%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECZ%3C/text%3E%3C/svg%3E)
Claudio Zenerino
0
Reputation points
answered 2025-07-08T21:22:22.6466667+00:00
EmilyS_726
425
Reputation points
Volunteer Moderator
3 answers
How do I have a PowerPoint auto start and auto full screen within SharePoint 365
I want to load a PowerPoint PPSX into our SharePoint sight, I would like when clicking on to auto-present in full screen.
Microsoft 365 and Office | SharePoint | For business | Windows
11,707 questions
Microsoft 365 and Office | PowerPoint | For business | Windows
asked 2023-03-15T17:28:40.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 21%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
CGimro
5
Reputation points
answered 2025-07-08T21:21:11.0433333+00:00
John Korchok
6,416
Reputation points
Volunteer Moderator
2 answers
Active signal mode not changing to 1080p
So recently I finished building my pc and i only have my TV to connect it to. The problem is since I have 1060 I can only have a playable experience in 1080p and not any higher resolution. When I try changing my resolution in windows, nvidia control…
Windows for home | Windows 11 | Display and graphics
13 questions
asked 2025-07-07T15:15:56.3066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 62%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Abdurrahman Munir
0
Reputation points
answered 2025-07-08T21:19:39.2066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan Bitencourt
175
Reputation points
Independent Advisor
0 answers
Why can’t you optimize Windows for Surface version 1824
Hello, I don’t mean for this to sound cranky. But I seriously don’t understand why I’m forced to buy a new device which works for what I need it to do, because you can’t support Windows 10 or allow this version of the Surface to upgrade. Not to mention I…
Surface | Surface Go | Install and update
368 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 9%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
0 answers
Randomly added huge unallocated Storage after adding drives
Not sure if this is under wrong tags, sorry if it is but I have an OS Disk that was created with VM initialization that's 127gb. Additionally I added 2 p6 premium SSDs of 64gb each. I also added azure file share as a network disk and mapped that one in.…
Windows for home | Windows 11 | Devices and drivers
33 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 75%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EY%3C/text%3E%3C/svg%3E)
0 answers
What does CDP stand for in "CDP Client API" description for cdp.dll, loaded by explorer.exe? Thanks.
What does CDP stand for in "CDP Client API" description for cdp.dll, loaded by explorer.exe? Thanks. The API isn't documented on the internet, it's confusing as it could be Microsoft's customer data platform (CDP), or Connected Devices Platform…
Windows for home | Windows 10 | Files, folders, and storage
9,322 questions
asked 2025-07-08T21:19:01.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 45%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
jonny blank
0
Reputation points
asked 2025-07-08T21:19:01.0066667+00:00
jonny blank
0
Reputation points
1 answer
Microsoft Store can't download/install Minecraft Dungeons
Hoping this is the right place for this post, still unfamiliar with the new forum. Hi, I bought Minecraft Dungeons quite a while ago but have been struggling to get it installed again after wiping my system and reinstalling Windows. Every time I start…
Windows for home | Windows 11 | Microsoft Store
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 18%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
0 answers
My games keeping crash here is the logs
Source Windows Summary Hardware error Date 26/09/2021 13:53 Status Not reported Description A problem with your hardware caused Windows to stop working correctly. Problem signature Problem Event Name: LiveKernelEvent Code: a2000002 Parameter…
asked 2021-12-04T23:38:08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
asked 2025-07-08T21:18:36.9266667+00:00
Anonymous
0 answers
Can some have remote access to your laptop without a program?
1.Can someone have remote access without a program being installed/downloaded on your laptop? For example through a router/internet connection? 2.Does anyone know for sure if solarwinds is safe to download after their hack to find out on my laptop?
asked 2022-01-07T11:31:59+00:00
Anonymous
asked 2025-07-08T21:18:36.9266667+00:00
Anonymous