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Get an online chat person

My brand new iPad Pro was bought and data transferred by Apple. The EXCEL app will not allow me to use my spreadsheets. It blocks access with a Banner asking for a startup of a free trial, with costs for new subscription. Banner reads you need a new…

Microsoft 365 and Office | Excel | For home | iOS
asked 2026-01-03T17:38:28.2466667+00:00
glenn st germain 0 Reputation points
answered 2026-01-03T17:39:46.1133333+00:00
Q&A Assist
0 answers

problem with email connexion

Bonjour, Je n'arrive plus du tout à me connecter sur mon compte <Mod remove PII> @hotmail.fr depuis la semaine dernière, pour une raison indéterminée: mon mot de passe a toujours été enregistré sur mon téléphone, et puis, du jour au lendemain, on…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-01-03T17:20:28.4833333+00:00
Armelle T 0 Reputation points
edited the question 2026-01-03T17:39:31.6766667+00:00
simo-k 70,535 Reputation points Volunteer Moderator
2 answers

OneDrive "On This Day" no longer working?

As of January 1, 2026, On This Day no longer showing current days. January 1 and January 2 are missing. How or where do I find this feature now? This is used every day in our household.

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-01-02T14:55:01.8566667+00:00
Muddy_feet 0 Reputation points
commented 2026-01-03T17:39:21.2133333+00:00
Brian Balgobind 0 Reputation points
1 answer

There is no longer a Bionic Device category in my Device Manager and no driver for fingerprint recognition

The fingerprint recognition on my ASUS Vivobook Pro "Creator" Q540JV has gone missing. There is no longer a category for Bionics in Device manager. I have re-downloaded and installed the ELAN fingerprint driver from ASUS, but the BIONICS…

Windows for home | Windows 11 | Devices and drivers
asked 2026-01-02T17:58:59.2333333+00:00
Chuck Johnston 0 Reputation points
commented 2026-01-03T17:39:15.17+00:00
Chuck Johnston 0 Reputation points
3 answers One of the answers was accepted by the question author.

OneDrive with multiple 6 bytes media images

I have multiple files stored in OneDrive that are listed as 6 bytes. When I move them to trash, they appear with their regular size (e.g. 3 MB in case of JPG files). If I restore them, they appear as 6 bytes again. What is going on? Where are my files? I…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-01-02T19:48:27.2333333+00:00
Guilherme Wanderley 0 Reputation points
commented 2026-01-03T17:38:20.3066667+00:00
Guilherme Wanderley 0 Reputation points
0 answers

Roblox microsoft store ban

So, im not gonna say something else but to cut to the chase, to fix the issue immediately Alright, problem, i downloaded microsoft roblox, and upon doing so went good, for within the day that is. Because what happened, is that i got banned, but its only…

Windows for home | Other | Gaming
asked 2026-01-03T15:45:17.58+00:00
H3r0 3r153 0 Reputation points
edited the question 2026-01-03T17:38:03.2766667+00:00
Gérard Oomens 114.8K Reputation points Volunteer Moderator
8 answers

Windows 11 update always stops at 75%

I'm trying to update Windows 11 23H2 to 24H2, but I can't seem to get it working. What I've done so far: I've searched the internet for similar error messages and tried the solutions offered, but none of the suggestions have been successful. I've removed…

Windows for home | Windows 11 | Windows update
asked 2025-10-17T15:09:07.7433333+00:00
Anton Schubert 0 Reputation points
answered 2026-01-03T17:37:58.78+00:00
Tomas Lindberg 0 Reputation points
2 answers

Using borders with gutters in MS Word

Using MS Office pro plus 2021: In Word, I need gutters because the document will be bound. How do I get page borders to show centered on the visible part of the page, not in the gutters? The amount of text varies by page, so text borders won't work.

Microsoft 365 and Office | Word | Other | Windows
asked 2025-07-22T18:46:53.1+00:00
katzen 0 Reputation points
accepted 2026-01-03T17:37:42.7066667+00:00
katzen 0 Reputation points
6 answers

Surface Pro camera not working

Still, after so MANY years, Microsoft has still not addressed that the cameras stopped working.

Surface | Surface Pro | Sound and camera
asked 2025-12-29T19:30:38.3+00:00
Ron Banchak 0 Reputation points
answered 2026-01-03T17:37:38.3533333+00:00
Ron Banchak 0 Reputation points
2 answers

How do I speak with a human? -- Multiple accounts and automatic charges

I have multiple accounts over the years and are too confusing. I want to stop the automatic charge of $129 I see on my bill. I did not receive an invoice so I don't know who to contact.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-01-02T21:20:18.82+00:00
john oshaughnessy 0 Reputation points
answered 2026-01-03T17:37:14.4666667+00:00
john oshaughnessy 0 Reputation points
2 answers

Spostare licenza Office Home 2024 da account aziendale a personale

Ho acquistato una licenza Office Home 2024 per errore con un account aziendale. La licenza è stata riscattata sull'account aziendale, ma non è utilizzata. Vorrei trasferirla al mio account personale o ricevere un rimborso

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-01-03T17:33:21.1433333+00:00
Francesca Roscini 0 Reputation points
commented 2026-01-03T17:37:11.36+00:00
Francesca Roscini 0 Reputation points
0 answers

Exam AZ-305: Designing Microsoft Azure Infrastructure Solutions

Exam AZ-305: Designing Microsoft Azure Infrastructure Solutions - i am not able see certification for this exam even i passed please help me Mod moved from : Azure Database Migration service

Community Center | Not monitored
asked 2026-01-03T17:35:47.9+00:00
Suhail Akhter 0 Reputation points
edited the question 2026-01-03T17:37:01.0866667+00:00
simo-k 70,535 Reputation points Volunteer Moderator
2 answers

PLIST to add Chrome extensions

I am trying to install an extension on Chrome for Mac using Intune, but I am getting an error. error code is 0x87d11391 The content of the PLI ST seems bad, dose anyone know what is wrong with it? <?xml version="1.0"…

Microsoft Security | Intune | Configuration
Microsoft Security | Intune | Other
asked 2025-01-31T09:32:30.3666667+00:00
KK 5 Reputation points
answered 2026-01-03T17:35:51.2933333+00:00
Gil Burns 0 Reputation points
1 answer

How do I delete family members if I don't have access to the organizer account?

My microsoft account is listed as a family member with only administrator access and it's not allowing me to change safety settings on my computer and restricting content. The organizer account is an old email that I no longer have access to, so I have…

Windows for home | Windows 11 | Family and online safety
asked 2026-01-03T16:51:40.94+00:00
Katelynn Bowman 0 Reputation points
answered 2026-01-03T17:34:43.0166667+00:00
John Jefferson Doyon 50,835 Reputation points Independent Advisor
0 answers

Trusted Signing Identity Validation

I'm currently working on the Azure Trusted Signing identity validation. I received the 'Action required: Complete your identity validation process' email. I initially tried clicking on the email link to validate my identity, but the au10tix link failed…

Azure Trusted Signing
Azure Trusted Signing
Trusted Signing is a Microsoft fully managed, end-to-end signing solution that simplifies the certificate signing process and helps partner developers more easily build and distribute applications.
390 questions
asked 2026-01-03T17:34:34.3933333+00:00
Adam Davault 0 Reputation points
answered 2026-01-03T17:34:42.6633333+00:00
Q&A Assist
1 answer

Tempvars variable stops working after 6 uses

I have a database with two tables with a one-to-many relationship.  A form (FormA) is used for data entry for one table (TableA), and its subform (FormB) for data entry forthe other table (Table B).  Both tables contain separate fields called EnteredBy,…

Microsoft 365 and Office | Access | Other | Windows
asked 2026-01-03T17:30:42.1133333+00:00
katzen 0 Reputation points
commented 2026-01-03T17:34:22.8366667+00:00
George Hepworth 22,395 Reputation points Volunteer Moderator
2 answers

upgrede windows

hi we already pay the upgrade or Microsoft windows pro and we try to install but there's issue

Windows for home | Windows 11 | Windows update
asked 2026-01-03T16:58:55.19+00:00
Desert Fans 0 Reputation points
answered 2026-01-03T17:34:02.5633333+00:00
Igor Leyko 109.1K Reputation points Independent Advisor
1 answer

Unable to access my 365 Admin account as I have MFA enabled and lost the phone that had the MFA auth

Category: Microsoft 365 Admin Issue type: Sign‑in issues Sub‑issue: Multi‑factor authentication (MFA) locked out I cannot access my 365 Administrator account as I have lost the phone that had the MS Authenticator key associated with it. I have tried to…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-01-03T17:17:15.8933333+00:00
Simon Hook-Tolfree 0 Reputation points
answered 2026-01-03T17:33:59.6766667+00:00
Simon Hook-Tolfree 0 Reputation points
1 answer

ACCESS TO ADMIN CENTER

I have already signed in my account, i purchased the visio plan 2 - the free one month trial- and have received the confirmation email to start my trial. Unfortunately, i do not have access to microsoft admin center, so to set up the new service or get…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-01-03T15:24:08.6166667+00:00
Panagiota Mitsiou 0 Reputation points
edited the question 2026-01-03T17:33:40.8+00:00
Gérard Oomens 114.8K Reputation points Volunteer Moderator
2 answers

got error when downloading windows iso file

I got an error when attempting to use the media creation tool to download windows 11 iso onto bootable usb drive

Windows for home | Windows 11 | Install and upgrade
asked 2026-01-03T16:52:26.1566667+00:00
Gianluca Chiarini 0 Reputation points
answered 2026-01-03T17:33:39.1566667+00:00
John Oliver 8,950 Reputation points Independent Advisor