Questions

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I accidentally uninstalled the Microsoft Authenticator app from my phone. When I reinstalled it, I was unable to log in.

I accidentally uninstalled the Microsoft Authenticator app from my phone. When I reinstalled it, I was unable to log in. When I tried to set it up again, it did not show the QR code. Instead, it asked me to approve a request in the Authenticator…

asked

MuhammadFaiqAiman-5495 5

commented

Stefan Blom 323.2K MVP Volunteer Moderator

11 answers

Having trouble with Microsoft Store apps -- Photos, Notepad, Get Help

I can open Microsoft Store, but having trouble with Get Help, Notepad and Photos. Get a "This app can't open" pop-up when I try to open them Unable to repair in Settings > Apps > Installed Apps Unable to update in Microsoft Store…

asked

Bob Halverson 5

commented

Bob Halverson 5

1 answer

not able to get microsoft azure credits which i got in github education pack

facing this issue while claimimg my azure credits , which i got with github student developer pack for students please look into this matter and help me

asked

vikas kumar 0

answered

Nathan Roberts (SN) 8,056 Volunteer Moderator

3 answers

Downloaded Microsoft 365 Personal and still cannot create and then print mailing labels an Access database

Downloaded Microsoft 365 Personal and still can't create or print mailing labels from an Access Database. It stops me after selecting fields for labels.

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Thomas Nelson 0

answered

Ken Sheridan 3,546

4 answers

How can I disable the personal vault, so I can update to the cloud. It must be open to continue.

asked

Ken Metcalf 0

answered

Gunasekar N 49,955 Independent Advisor

5 answers

how to fix bluetooth on windows 11 pro

Please how do i fix my bluetooth on windows 11 pro. i changed the settings on services to automatic but theres no bluetooth on my drivers manager. I tried installing the intel driver but still doesnt work

asked

Michael Donkor 0

commented

NILKAMAL KUMAR 0

13 answers

The borders on tables in Microsoft Word keep disappearing for all people in my company

For all users at our business, when we open up Word files with tables within them, the borders of the tables disappear and we have to manually add them back. Does anyone know why this happens and what we can do to fix this?

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Jonathan Khan 175

edited a comment

Stefan Blom 323.2K MVP Volunteer Moderator

2 answers

My pc (Laptop) keeps either shutting down or blackout suddenly

For the past couple of weeks my PC has been shutting down or blacking out frequently while in use. It usually happens quicker if i am using discord or playing games. Going through the Even Viewer i see a couple of warnings that are common before the…

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Anand 0

commented

DaveM121 811.9K Independent Advisor

1 answer

charged for microsoft 365 after cancelling

Hello, I was charged $10.66 for Microsoft 365 on December 5, 2025. However, I cancelled it a week before. Please refund my account. Thank you

asked

Heidi Macalaster 0

answered

Q&A Assist

4 answers

Point OneDrive to existing folders

I had OD on my desktop, removed it because I thought it might be the cause of computer freezes, & now I do not think it was the culprit, so I reinstalled it. I let it choose the default folder, e.g., C:\drive location and hit 'go'. However, all the…

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Brian 0

edited a comment

Brian 0

2 answers

All msn emails have disappeared

My mailbox which i have had for many years is completely empty. No new emails, no sent emails, no trash, no spam. How do I recover missing emails?

asked

Pacapeep 0

commented

Pacapeep 0

4 answers

How to block "Activities" channel in MS TEAMS?

When I receive a message or missed call on TEAMS I see the coloured TEAMS icon on my tool bar with number of actions. I take out missed call or respond to message, but Icon still is coloured and show number of "open actions". That come from…

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Nosko, Pawel 0

commented

Tina L 8,420 Microsoft External Staff Moderator

6 answers

I have gotten logged out of my microsoft account and cant remember the email i used, how do i find the correct email to log in with?

I can still access the account on the launcher if i turn my wifi off and can find the receipt from when i bought minecraft

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Joshua Cleary 0

answered

Gunasekar N 49,955 Independent Advisor

7 answers

Second boot error during MIGRATE_DATA on a update from 23H2 to 24h2 or 25h2 Error: 0x8007042B - 0x4000D

Hello! The problem is as the title says. I want to update keeping the apps and files, and I just don't now what to do anymore. ** setuperr.log** https://1drv.ms/u/c/fd6621e43698662e/EWE59ciGbDFEsRnndCgQzpkBsG_4WXZPhg6qId47vvJU1g?e=7OC0FI …

asked

Guilherme Lima 0

commented

Ramesh Srinivasan 173.4K Volunteer Moderator

3 answers

No "yes" option available in UAC

How to recover "yes" option in UAC, unable to add any apps, without administrator approval. No yes available. [moved from Microsoft Edge › Microsoft Edge development]

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Paul Hoover 0

answered

Alexandr Smirnoff 69,930 Volunteer Moderator

3 answers

How can I delete 17 blank pages from a document

I have managed to accumulate 17 blank pages at the end of my Word document. How can I remover them? everything I have tried has not removed anything.

asked

Cynthia Gostling 20

recommended

Stefan Blom 323.2K MVP Volunteer Moderator

3 answers

Windows server 2025 Std -Windows Security platform- KB5007651(Versão 10.0.29429.1000),

Hello this is the fourth time that Windows Server 2025 Std has prompted me to install the Windows Security Platform - KB5007651 (Version 10.0.29429.1000). The last time I installed it was on November 26, 2025. What's happening? Windows reports that it…

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Urantia 0

commented

Urantia 0

2 answers

how do i login to my teams account?

I have been trying to log into my teams account for work for the past month. everytime i try log in on teams it instantly directs me to the authenticator app to put my password in. once I have done this, it asks me to approve my sign in with the given…

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Sonderup, Tessa 0

commented

Tina L 8,420 Microsoft External Staff Moderator

2 answers

Changing the domain for our sharepoint site, will the sharing links stay working

I want to follow the steps in this link:- https://learn.microsoft.com/en-us/sharepoint/change-your-sharepoint-domain-name to change our tenant domain name. now the document did not mention what will happen to the sharing links with internal and external…

asked

john john Pter 1,325

commented

Tina L 8,420 Microsoft External Staff Moderator

2 answers

We are using M365, I'm the admin. I deployed an "Word add-in" which is called "markdown" in "M365 admin center"--"settings"--"add-in", but the add-in button in my word is grey, may I know why? Maybe some settings in our Group polocy? please advice.

We are using M365, I'm the admin. I deployed an "Word add-in" which is called "markdown" in "M365 admin center"--"settings"--"add-in", but the add-in button in my word is grey, may I know why? Maybe some…

asked

Zhang, Guangyao / 张光耀 (财务部 IT室) 0

commented

Tina L 8,420 Microsoft External Staff Moderator

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1,697,674 questions

I accidentally uninstalled the Microsoft Authenticator app from my phone. When I reinstalled it, I was unable to log in.

Having trouble with Microsoft Store apps -- Photos, Notepad, Get Help

not able to get microsoft azure credits which i got in github education pack

Downloaded Microsoft 365 Personal and still cannot create and then print mailing labels an Access database

How can I disable the personal vault, so I can update to the cloud. It must be open to continue.

how to fix bluetooth on windows 11 pro

The borders on tables in Microsoft Word keep disappearing for all people in my company

My pc (Laptop) keeps either shutting down or blackout suddenly

charged for microsoft 365 after cancelling

Point OneDrive to existing folders

All msn emails have disappeared

How to block "Activities" channel in MS TEAMS?

I have gotten logged out of my microsoft account and cant remember the email i used, how do i find the correct email to log in with?

Second boot error during MIGRATE_DATA on a update from 23H2 to 24h2 or 25h2 Error: 0x8007042B - 0x4000D

No "yes" option available in UAC

How can I delete 17 blank pages from a document

Windows server 2025 Std -Windows Security platform- KB5007651(Versão 10.0.29429.1000),

how do i login to my teams account?

Changing the domain for our sharepoint site, will the sharing links stay working

We are using M365, I'm the admin. I deployed an "Word add-in" which is called "markdown" in "M365 admin center"--"settings"--"add-in", but the add-in button in my word is grey, may I know why? Maybe some settings in our Group polocy? please advice.