Microsoft Teams
A Microsoft customizable chat-based workspace.
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Guests invited to the group won't be visible in Teams, and they don't seem to be able to access the group or files either.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 12%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
IBN
4,381
Reputation points
Hello
Please i need your help on this issue.
Invited Guests are not visible in the group. Guests also cannot access the group or files in it. In the Azure portal, you can see all guests, but they are not visible in Teams. All guests invited by email. The error came suddenly. All guests have been able to access the surface before without any problems.
The date and time the problem started Insecure, use current time.
Microsoft Teams
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 24%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
JimmyYang-MSFT 51,716 Reputation points Microsoft Vendor2022-09-13T06:39:46.363+00:00 Hi @IBN
We will check it later.
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JimmyYang-MSFT 51,716 Reputation points Microsoft Vendor
2022-09-13T07:14:36.64+00:00 Hi @IBN
All guests have been able to access the surface before without any problems.
Do you mean these guest can be viewed in Teams client before?
Does this issue happened only in guest, what about members and owners?
Do you have any operations before this issue occurred?
Do you have the same issue in Teams web client?
To troubleshoot this issue, could you translate the second picture's error message into English? Thanks in advance!
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JimmyYang-MSFT 51,716 Reputation points Microsoft Vendor
2022-09-16T09:52:13.19+00:00 It has been a while, how is everything going?
If you have any update about this issue, please feel free to post back. -
IBN 4,381 Reputation points
2022-09-16T10:41:25.057+00:00 Here is the reply:
Do you mean these guest can be viewed in Teams client before?
Yes, the Teams was created long ago and has functioned perfectly up until a month ago.Do you have the same issue in Teams web client?
No, the same issue occurs in the web client. For a brief moment when we tried deleting and adding the guests again we could se them.
But when we reloaded the page they where gone.Do you have any operations before this issue occurred?
No, as stated earlier the Team functioned perfectly up until a month ago.Does this issue happened only in guest, what about members and owners?
It appears to only happen to guests. Tried adding members and owners without result.To troubleshoot this issue, could you please translate the second attached picture's error message into English?
The error message says "You must have access rights to the team or channel. Try contacting the team owner or administrator"
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JimmyYang-MSFT 51,716 Reputation points Microsoft Vendor
2022-09-26T09:45:01.4+00:00 Hi @IBN
Thanks for your update.If you did not change the settings for your organization and there is no issue in Teams web client, it recommends you try to clear you Team client cache file and restart it to see if it can be fixed.
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