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I'm trying to listen the calling events of my ACS resource, I'm following the example described here:
https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/voice-video-calling/handle-calling-events
But when I perform a call using my custom Teams client nothing is displayed on the azure website that I have configured to display the events:
This is my event suscription setup:
To use my ACS resource I'm using my custom UWP Teams client, I'm signing with my office365 in using MSAL and call one of my contacts without problems, but the event is not being displayed in my Azurewebsite.
How can I listen my ACS events?, are Teams users able to trigger ACS events?
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Hi @Carlos Corona ,
ACS events do not support Teams meetings or Teams calls. Would Azure Monitor Logs integration work for you?
https://learn.microsoft.com/en-us/azure/communication-services/concepts/analytics/call-logs-azure-monitor
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As TomasChladek (our PM from ACS team) mentioned, it’s currently not supported. Your feedback is noted and has been relayed internally for review.
If you wish you may share your feedback for team meetings/calls support on ACS events on Uservoice - All of the feedback, you share in these forums will be monitored and reviewed by the Microsoft engineering teams responsible for building Azure. Additionally, users with a similar request can up-vote you post and add their comments.
Much appreciate your value feedback on this. Thanks for your patience!
Thank you for your answers, I will post my feedback on the link provided. But I still have a questions but I'm not sure if you are the right person to ask this, so, if there's no support for the Teams events and can I answer an incomming call?
All platform examples displays a method to handle the incoming call: for example for UWP we have: "Agent_OnIncomingCall", but some of them have UI for answer the call, others not, and seems that I need the ACS events to do this.
Is there any way I can test to answer a call? no matter if is using an Teams user or an anon user.
UWP calling SDK currently does not officially support Teams users. For that reason you don't get notification for incoming call in UWP Calling SDK. When the UWP calling SDK supports Teams users officially, you will get the notification via UWP calling SDK.