Server 2016 nwon't install updates - Not applicable

Mike Boehm 46 Reputation points
2022-09-26T22:22:14.043+00:00

Hi,

I have a 2016 server that I don't think has been installing updates for a while. I tried installing the latest CU and SSU and both say that they are not applicable to this computer.

In total I tried:

  • kb4132216
  • 4485447
  • 4565912
  • 5017305
  • 5017396

All of them fail saying the aren't applicable. I don't know how long ago this machine was patched last as nothing shows up under the Update History. Are there specific older updates that I can try to apply manually to try to get this machine back up to current?

I also tried sfc scannow and a dism restorehealth but neither one helped. dism had errors telling me to specify a source even though I did.

Winver shows: 14393.3750 in case that helps.

Thanks!

Windows Server 2016
Windows Server 2016
A Microsoft server operating system that supports enterprise-level management updated to data storage.
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Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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Accepted answer
  1. Dave Patrick 426.1K Reputation points MVP
    2022-09-27T13:25:21.857+00:00

    You can also try a repair install by running setup.exe from the root of install media, but time may be better spent standing up a new one, patch fully, migrate roles over and move on.

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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  1. Dave Patrick 426.1K Reputation points MVP
    2022-09-27T00:41:53.077+00:00

    Let's try an older SSU (7/2020)
    https://www.catalog.update.microsoft.com/Search.aspx?q=4565912

    Also try the manual steps here to see if it helps.
    https://learn.microsoft.com/en-us/windows/deployment/update/windows-update-resources#reset-windows-update-components-manually

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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  2. Mike Boehm 46 Reputation points
    2022-09-27T01:30:57.29+00:00

    4565912 is also listed in the OP and has been tried.

    I've also used the PSWindowsUpdate Reset-WUComponents command which does all the things listed in the manual steps you listed.

    Tried them both again just now and still get Not Applicable. :(

    0 comments
  3. Dave Patrick 426.1K Reputation points MVP
    2022-09-27T01:32:58.42+00:00

    Please post the result of
    (Get-HotFix | Sort-Object -Property InstalledOn)

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  4. Mike Boehm 46 Reputation points
    2022-09-27T12:40:35.273+00:00

    Get-Hotfix returns no results at all.

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