How to log in with external account

Nattapuk Hudchumpon 21 Reputation points

Microsoft sent me an external account but I don't know how to log in please advise what should I do?
Thank you

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Bas Pruijn 951 Reputation points

    Go to

    Then log in using the external email address and the regular password linked to that email. So for example your .com with your .com password.

  2. JamesTran-MSFT 36,481 Reputation points Microsoft Employee

    @Nattapuk Hudchumpon
    Thank you for your post and I apologize for the delayed response!

    From the information that you provided within this thread; you should be able to do the following in order to login to your tenant.


    Username and Tenant:

    • Navigate to For your specific issue
    • Log in using the first part of the User principal name (the underscore should be the @ symbol).
    • Once within your tenant, you can navigate to Azure Active Directory to ensure that you're in the correct tenant. For more info - Switch and manage directories.
    • After you've confirmed this is the correct tenant, you can navigate to the Subscriptions page to edit and cancel your subscription.

    Note: If you don't have any Azure subscriptions in the tenant that you're in, make sure you're in the correct tenant. For more info - Switch and manage directories.

    I hope this helps!

    If you have any other questions, please let me know.
    Thank you for your time and patience throughout this issue.


    Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.