10,133 questions
I would recommend re-installing the Outlook app and ensuring your on a network that doesn't have this application blocked.
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If this is helpful please accept answer.
Outlook stuck on "Donwloading your messages" (Outlook app, IOS 16, iPhone)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 54%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGR%3C/text%3E%3C/svg%3E)
GAJDOS, RICHARD
1
Reputation point
Any ideas how to resolve this???
Outlook | Windows | Classic Outlook for Windows | For business
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 11%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
ChristyZhang-MSFT 26,126 Reputation points Microsoft External Staff2022-10-12T01:55:35.427+00:00 Hi @GAJDOS, RICHARD ,
Welcome to our forum!
Looks like your issue is more related to Outlook for IOS, please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client. And based on my research, i found some users mentioned that it's useful to update your Outlook app to latest version and remove/readd your account.
If it doesn't help, it's suggested to post your issue on this dedicated forum for Outlook for Mobile for more professional help.
Thanks for your understanding and hope your issue would be resolved soon.
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Dillon Silzer 57,831 Reputation points Volunteer Moderator2022-10-11T16:01:34.127+00:00 -
GAJDOS, RICHARD 1 Reputation point
2022-10-12T14:15:55.027+00:00 Hello thank you for reply,
Unfortunately, the reinstall does not work nor changing the internet connection.