Bing ads api - InternalServiceFault when calling SubmitGenerateReport Service

Question

The error :

InternalServiceFault: The server was unable to process the request due to an internal error. For more information about the error, either turn on IncludeExceptionDetailInFaults (either from ServiceBehaviorAttribute or from the <serviceDebug> configuration behavior) on the server in order to send the exception information back to the client, or turn on tracing as per the Microsoft .NET Framework SDK documentation and inspect the server trace logs.

Here is the soap envelope i use :

<SubmitGenerateReportRequest xmlns="https://bingads.microsoft.com/Reporting/v13">
<ReportRequest type="BudgetSummaryReportRequest">
<Columns>
<BudgetSummaryReportColumn>AccountName</BudgetSummaryReportColumn>
<BudgetSummaryReportColumn>AccountNumber</BudgetSummaryReportColumn>
<BudgetSummaryReportColumn>AccountId</BudgetSummaryReportColumn>
<BudgetSummaryReportColumn>CampaignName</BudgetSummaryReportColumn>
<BudgetSummaryReportColumn>CampaignId</BudgetSummaryReportColumn>
<BudgetSummaryReportColumn>Date</BudgetSummaryReportColumn>
<BudgetSummaryReportColumn>CurrencyCode</BudgetSummaryReportColumn>
<BudgetSummaryReportColumn>MonthlyBudget</BudgetSummaryReportColumn>
<BudgetSummaryReportColumn>DailySpend</BudgetSummaryReportColumn>
<BudgetSummaryReportColumn>MonthToDateSpend</BudgetSummaryReportColumn>
</Columns>
<ExcludeColumnHeaders>false</ExcludeColumnHeaders>
<ExcludeReportFooter>false</ExcludeReportFooter>
<ExcludeReportHeader>false</ExcludeReportHeader>
<Format>Csv</Format>
<FormatVersion>2.0</FormatVersion>
<ReportName>BudgetSummaryReport</ReportName>
<ReturnOnlyCompleteData>true</ReturnOnlyCompleteData>
<Scope>
<AccountIds>
<long>xx</long>
</AccountIds>
<Campaigns>
<CampaignReportScope>
<AccountId>xx</AccountId>
<CampaignId>xx</CampaignId>
</CampaignReportScope>
<CampaignReportScope>
<AccountId>xx</AccountId>
<CampaignId>xx</CampaignId>
</CampaignReportScope>
<CampaignReportScope>
<AccountId>xx</AccountId>
<CampaignId>xx</CampaignId>
</CampaignReportScope>
<CampaignReportScope>
<AccountId>xx</AccountId>
<CampaignId>xx</CampaignId>
</CampaignReportScope>
</Campaigns>
</Scope>
<Time>
<CustomDateRangeEnd>
<Day>11</Day>
<Month>10</Month>
<Year>2022</Year>
</CustomDateRangeEnd>
<CustomDateRangeStart>
<Day>10</Day>
<Month>10</Month>
<Year>2022</Year>
</CustomDateRangeStart>
<PredefinedTime xsi:nil="true"></PredefinedTime>
<ReportTimeZone>BrusselsCopenhagenMadridParis</ReportTimeZone>
</Time>
</ReportRequest>
</SubmitGenerateReportRequest>

How can i get get more information about the error ?

Answer 1

I had this problem with the reporting API, and I've solve this by switching the WSDL to the singleWSDL version:

from:

https://reporting.api.bingads.microsoft.com/Api/Advertiser/Reporting/v13/ReportingService.svc?wsdl

to:

https://reporting.api.bingads.microsoft.com/Api/Advertiser/Reporting/v13/ReportingService.svc?singleWsdl

Let me know if this helps.

Good luck everyone.

H

Answer 2

same here.

Answer 3

Exactly the same issue. I have made no changes on my end but suddenly I am getting this error.

Answer 4

Getting the exact same error

Answer 5

Hi,

I am trying it with wsdl and singleWsdl.

wsdl gives me an error that says UnknownOperationError: Unable to find SOAP operation: :submit_generate_report

using singleWsdl gives me the above mentioned error.

Can you please share which language you are using it in ? A code snippet in that language would definitely help