Bing ads api - InternalServiceFault when calling SubmitGenerateReport Service

Pierre-Emmanuel BOIS 1 Reputation point
2022-10-12T14:32:52.203+00:00

The error :

InternalServiceFault: The server was unable to process the request due to an internal error. For more information about the error, either turn on IncludeExceptionDetailInFaults (either from ServiceBehaviorAttribute or from the <serviceDebug> configuration behavior) on the server in order to send the exception information back to the client, or turn on tracing as per the Microsoft .NET Framework SDK documentation and inspect the server trace logs.

Here is the soap envelope i use :

<SubmitGenerateReportRequest xmlns="https://bingads.microsoft.com/Reporting/v13">
<ReportRequest type="BudgetSummaryReportRequest">
<Columns>
<BudgetSummaryReportColumn>AccountName</BudgetSummaryReportColumn>
<BudgetSummaryReportColumn>AccountNumber</BudgetSummaryReportColumn>
<BudgetSummaryReportColumn>AccountId</BudgetSummaryReportColumn>
<BudgetSummaryReportColumn>CampaignName</BudgetSummaryReportColumn>
<BudgetSummaryReportColumn>CampaignId</BudgetSummaryReportColumn>
<BudgetSummaryReportColumn>Date</BudgetSummaryReportColumn>
<BudgetSummaryReportColumn>CurrencyCode</BudgetSummaryReportColumn>
<BudgetSummaryReportColumn>MonthlyBudget</BudgetSummaryReportColumn>
<BudgetSummaryReportColumn>DailySpend</BudgetSummaryReportColumn>
<BudgetSummaryReportColumn>MonthToDateSpend</BudgetSummaryReportColumn>
</Columns>
<ExcludeColumnHeaders>false</ExcludeColumnHeaders>
<ExcludeReportFooter>false</ExcludeReportFooter>
<ExcludeReportHeader>false</ExcludeReportHeader>
<Format>Csv</Format>
<FormatVersion>2.0</FormatVersion>
<ReportName>BudgetSummaryReport</ReportName>
<ReturnOnlyCompleteData>true</ReturnOnlyCompleteData>
<Scope>
<AccountIds>
<long>xx</long>
</AccountIds>
<Campaigns>
<CampaignReportScope>
<AccountId>xx</AccountId>
<CampaignId>xx</CampaignId>
</CampaignReportScope>
<CampaignReportScope>
<AccountId>xx</AccountId>
<CampaignId>xx</CampaignId>
</CampaignReportScope>
<CampaignReportScope>
<AccountId>xx</AccountId>
<CampaignId>xx</CampaignId>
</CampaignReportScope>
<CampaignReportScope>
<AccountId>xx</AccountId>
<CampaignId>xx</CampaignId>
</CampaignReportScope>
</Campaigns>
</Scope>
<Time>
<CustomDateRangeEnd>
<Day>11</Day>
<Month>10</Month>
<Year>2022</Year>
</CustomDateRangeEnd>
<CustomDateRangeStart>
<Day>10</Day>
<Month>10</Month>
<Year>2022</Year>
</CustomDateRangeStart>
<PredefinedTime xsi:nil="true"></PredefinedTime>
<ReportTimeZone>BrusselsCopenhagenMadridParis</ReportTimeZone>
</Time>
</ReportRequest>
</SubmitGenerateReportRequest>

How can i get get more information about the error ?

Microsoft Advertising API
Microsoft Advertising API
A Microsoft API that provides programmatic access to Microsoft Advertising to manage large campaigns or to integrate your marketing with other in-house systems.
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  1. Aerie IO 0 Reputation points
    2023-02-15T15:50:50.6433333+00:00

    Has this been resolved in any way? Its causing massive outages for our business.

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  3. Aerie IO 0 Reputation points
    2023-03-23T14:01:04.38+00:00

    This has not been solved for me yet. I have put an issue in the github repo.

    https://github.com/MicrosoftDocs/Advertising/issues/93

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  4. Jabez Tadesse 0 Reputation points
    2024-02-15T13:25:30.2833333+00:00

    Have the same exact problem, the suggestion above doesn't work.

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