Communication Srv and Email Srv are in the same data location, but still unable to connect.

Question

I have am extant communication service to send SMS/Texts:
my Azure Communication Service is Global with a data location of United States.

I want to try sending emails, so I'm
a) creating an Email Communication Service which automatically creates as Global, within the same subscription as the ACS, Data Location: United States.
b) creating a Azure managed domain. location is Global (no choice to pick that)

When I go back to the ACS and try to Connect my email Domain?
I can pick the subscription to connect, then the resource group, then service. in the drop down for domain I see my azure domain.

when I select and try to connect to my ECS? I get

"The Communication Services and Email Services domain must be in the same data location"

But they are! I've looked through the screens 3 times to confirm that information. Seems like a pretty simple thing to do to fail.

Assistance?

Answer 1

To benefit the community, summarizing our discussion from the comments.

Thanks for your patience and collaboration, @Andrusiewicz, Frank

Frank was successfully able to set up this fine by creating a new resource.

-Also, I' just followed the same steps and was able to connect successfully (Azure Managed Domain) verified domain in ACS.

Quickstart: How to connect a verified email domain with Azure Communication Service resource.

Answer 2

Hello @Tai Li , Happy to help!
Please fully verify your domain and try to connect to your ACS resource and let us know the result, which will help anyone viewing this thread in the future.