Remove domain dependencies in Microsoft 365

Cloud_Geek_82 831 Reputation points
2022-10-18T06:45:05.747+00:00

Hi guys,

I need to remove a domain name in Office 365.
There are no active regular mailbox.
There are no shared mailboxes with the domain name in email adress.
(Only @domainonmicrosoft.com).
There are no distribution lists, mail-enabled security groups or Ofice 365 groups with @primarydomain.com in the address.
However, when I try to delete a domain name, I get the error below.

251492-o365-remove-domain-dependencies.jpg

How can I check what dependencies have left to be removed?

Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
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  1. KyleXu-MSFT 26,226 Reputation points
    2022-10-19T01:54:36.107+00:00

    @Cloud_Geek_82

    You could click on the domain name from Microsoft 365 admin center → settings → Domains:
    251763-1.png

    You could see this domain name applied on which users, teams, groups and apps. You could remove domain name from those objects manually, then remove this domain name from your tenant.


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  1. JimmySalian-2011 41,961 Reputation points
    2022-10-18T08:16:02.033+00:00

    Hi,

    Can you please check this page and see if you have followed all the pre-reqs for removing a domain remove-a-domain

    If you have followed and done everything as per this page and still have issues, I will suggest you to call Microsoft for deleting this domain - get-help-support

    Hope this helps.

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  2. Cloud_Geek_82 831 Reputation points
    2022-10-20T03:59:48.57+00:00
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