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You do not have access | Overview Azure Active Directory

Nishant Kumar 21 Reputation points
2022-10-18T16:29:29.63+00:00

I am getting this error....You do not have access | Overview Azure Active Directory

Please help.

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Harish Sune 6 Reputation points
    2022-10-18T16:53:05.797+00:00

    It is restricted by your Global Administration, basically global administration can manage these setting, please see below image for reference.

    251695-image.png

    You can request your global administration to get the access.

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  2. Dillon Silzer 56,681 Reputation points
    2022-10-18T17:01:21.097+00:00

    Hi @Nishant Kumar

    Please try to create a support ticket for Azure since you cannot access Azure AD:

    https://azure.microsoft.com/en-ca/support/create-ticket/

    -------------------------------

    If this is helpful please accept answer.

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  3. JamesTran-MSFT 36,541 Reputation points Microsoft Employee
    2022-10-20T16:22:35.113+00:00

    @Nishant Kumar
    Thank you for your post!

    Error Message:
    You do not have access | Overview Azure Active Directory

    Adding onto what was mentioned by @Dillon Silzer and @Harish Sune - because you mentioned that you're the owner and I'm assuming Global Admin of your Tenant, please make sure that you're in the correct Azure AD Tenant. You can do this by selecting the Settings button in the upper right-hand corner of the Azure Portal.

    Switch and manage directories:
    252528-image.png

    If you're still having issues:

    • If you know your organization's Azure AD domain (i.e. mydomain.onmicrosoft.com), you can try logging into it directly - https://portal.azure.com/tenantname.onmicrosoft.com.
    • If you have other users in your tenant, try logging in with those and see if you're running into the same issue.

    If you're still running into the same error message after you've confirmed you're in the correct tenant, and the user you're signed in with is the Global Admin user. I'd recommend reaching out to our Global Customer Support team or you can try to create an Azure Support Request if you have access to it from the Azure Portal.

    I hope this helps!

    If you have any other questions, please let me know.
    Thank you for your time and patience throughout this issue.

    ----------

    Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.