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IT was suggested on the answers. forum to ask this question over here...
Once upon a time, we had employees buy their own laptops and were reimbursed. All the machines had Win 10, but everyone bought Win 10 Home and not Win 10 Pro. All the Win 10 Home licenses were retail OEM licenses.
Now we have a centralized IT help group and have migrated the entire shop to O365/Azure. We need to upgrade all of these machine (about 30 of them) to Windows 10 Pro so, among other reasons, we can join them to the Azure AD. We want the company to pay for the upgrade (not our users) and want our IT folks to apply it. We want to do this with the least impact on the end users.
I see 10 Home --> 10 Pro upgrade paths, but it seems like the end user has to create a PERSONAL Microsoft account (i.e. cannot use the Azure-related domain), enter a credit card, and upgrade that way. We have a single company credit card our IT people could use to pay for the upgrade, but the credit card information is saved to the PERSONAL Microsoft account -- and the accounting team isn't happy about that.
I have to think there is a better way. I know we can't be the only organization out there with this issue. Can't I just buy 30 Win 10 Pro licenses and use those serial numbers to upgrade the Win 10 Home machines to Win 10 Pro?
Help?
Thanks,
David
@David Miller
Hi,
Just checking in to see if the information provided was helpful.
If the reply helped you, please remember to mark it as an answer.
If no, please reply and tell us the current situation in order to provide further help.
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You can find an office here
https://www.microsoft.com/en-us/about/officelocator
or also contact the volume center here.
https://www.microsoft.com/en-us/licensing/existing-customer/activation-centers
--please don't forget to Accept as answer if the reply is helpful--
Thanks @Anonymous . That's what we concluded as well. So we're back being stuck with no way for the business to acquire Home upgrades.
Anyone have a phone number to an actual person in the Licensing Department at MSFT I could speak with?