Room Finder showing rooms available when they are actually busy part of the reservation

Question

When I make a reservation from 9:00 to 10:00, room finder show me all rooms available from 9:00, but also rooms busy from 9:45 will show as available. So if I chose a room which is busy from 9:45 my reservation is declined. Is there any way I can filter out all rooms that are busy within the our my reservation is made for?

We have a hybrid solution but all calendars are synchronized to the online site.

Outlook 365, Exchange 365

Answer 1

Hi @Toril Kagnes ,
You could use the Scheduling Assistant to order meetings.
Refer to: https://learn.microsoft.com/en-us/dynamics365/project-operations/resource-management/schedule-assistant-overview

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Answer 2

@Jame Xu-MSFT

I guess this is part of our problem: "Room Finder problems with meetings that aren't in 30-minute intervals". https://support.microsoft.com/en-us/topic/room-finder-problems-with-meetings-that-aren-t-in-30-minute-intervals-d6b2e9d6-0ceb-0b66-b142-1dc6793ee653

Thank you for your support on this issue

Toril Kagnes (Norway)

Answer 3

Hi @Toril Kagnes ,
Thank you for sharing! This may be the problem and you could suggest users to book meetings in 30-minute intervals.
Since our forum has the policy that The question author cannot accept their own answer. You could "Accept Answer" close this thread, and your action would be helpful to other users who encounter the same issue and read this thread. Thanks for your understanding!

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