Is anyone else having problems with saved e-mail drafts in http://outlook.office.com web site?

Ant 1 Reputation point
2022-10-27T02:00:14.793+00:00

It doesn't always save the latest changes and sometimes can't delete uploaded file attachments from computers. This is in updated Chrome web browser in updated mac OS Big Sur v11.7.1 on https://www.usc.edu/office365 web site.

Thank you for reading and hopefully answering soon.

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Andy David - MVP 143.8K Reputation points MVP
    2022-10-27T11:42:15.633+00:00

    Its a known issue. Your IT Dept can confirm in the 365 portal:

    EX437337
    October 24, 2022 3:51 PM
    Title: Some users' outgoing email messages on Outlook on the web may be saved in the Drafts folder instead of the Sent folder

    User Impact: Users' outgoing email messages on Outlook on the web may be saved in the Drafts folder instead of the Sent folder.

    More info: The email messages are successfully sent but appear in the Drafts folder after sending. The impact is specific to them not showing in the Sent folder as expected.

    Current status: Our review into the potential memory corruption is ongoing while working with affected users to further isolate the specifics of the change that resulted of impact.

    Scope of impact: This issue may impact some users sending email messages through Outlook on the web.

    Start time: Monday, August 22, 2022, 10:03 AM (2:03 PM UTC)

    Root cause: A recent update to Outlook on the web service components contains a code issue, causing messages to be sent as expected but not moved out of the Drafts folder.

    Next update by: Thursday, October 27, 2022, 4:30 PM (8:30 PM UTC)

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  2. Ant 1 Reputation point
    2022-10-27T14:20:22.183+00:00

    The thing is the e-mails weren't sent yet. Just saving e-mails in draft before sending.