Style for hyperlink getting removed in forwarded email

Chloe Lim 1 Reputation point
2022-11-01T01:48:44.57+00:00

After forwarding an email with hyperlink via Outlook Desktop, the style in the anchor element will be removed and applied to additional span which causes the underline of the hyperlink to be shown.

Before forward:
255835-beforeforward.png

After forward:

255853-afterforward.png

Outlook desktop version: Microsoft® Outlook® for Microsoft 365 MSO (Version 2209 Build 16.0.15629.20200) 64-bit.

How can I remove the underline for hyperlink in a forwarded email? This issue only happens in Outlook desktop.

Thank you.

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Faery Fu-MSFT 17,901 Reputation points Microsoft Vendor
    2022-11-01T09:33:50.647+00:00

    Hi @Chloe Lim ,

    As far as I know, it is by default that it will automatically get the underline to notice that it is clickable in Outlook desktop client.
    So, there are different feature between Outlook desktop app, Outlook.com, and other email apps.

    As a workaround, it is suggested you manually change the hyperlink styling inside Outlook itself:
    Select the hyperlink and right-click on it, select Font, modify the hyperlink font color and set the underline style to none

    255959-capture1.png
    256021-capture2.png

    If you want to remove the underline from all hyperlinks, refer to this link:
    https://www.msoutlook.info/question/remove-underline-and-changing-hyperlinks-color
    (Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.)


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  2. Chloe Lim 1 Reputation point
    2022-11-02T07:22:54.807+00:00

    Thank you for your reply @Faery Fu-MSFT . However, I'm looking for a workaround that does not need manual work. Is there any way to handle it in HTML or CSS to prevent the underline from being added after forwarded the HTML email?