How to log into outlook online?
Outlook app not opening
I tried to add .com account to .ca and now outlook app is not opening. error message says to upgrade the outlook app version. having trouble updating it.
please advise.
Thanks
2 answers
Sort by: Most helpful
-
-
Faery Fu-MSFT 18,526 Reputation points Microsoft Vendor
2022-11-03T08:01:17.813+00:00 Hi @Victor - NWYD ,
Would you mind offering me more information for further analysis:
- What do you mean by add .com account to .ca?
- Is there an error code when you encounter an upgrade error? Can you provide a specific screenshot?
Given this case, it is recommended you use the following troubleshooting:
Sometimes addins may also lead to the error, run outlook in safe mode: Win+R, type outlook.exe /safe.
Furthermore, if this issue still occurring to you, please try to repair office from control panelIf issue persist, please do let me know and I'll do my best on continuing to help you.
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.