Outlook app not opening

Victor - NWYD 6 Reputation points
2022-11-02T20:34:19.633+00:00

I tried to add .com account to .ca and now outlook app is not opening. error message says to upgrade the outlook app version. having trouble updating it.
please advise.
Thanks

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Victor - NWYD 6 Reputation points
    2022-11-02T23:09:16.817+00:00

    How to log into outlook online?

    0 comments No comments

  2. Faery Fu-MSFT 17,806 Reputation points Microsoft Vendor
    2022-11-03T08:01:17.813+00:00

    Hi @Victor - NWYD ,

    Would you mind offering me more information for further analysis:

    1. What do you mean by add .com account to .ca?
    2. Is there an error code when you encounter an upgrade error? Can you provide a specific screenshot?

    Given this case, it is recommended you use the following troubleshooting:
    Sometimes addins may also lead to the error, run outlook in safe mode: Win+R, type outlook.exe /safe.
    Furthermore, if this issue still occurring to you, please try to repair office from control panel

    If issue persist, please do let me know and I'll do my best on continuing to help you.


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