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I recently got a 365 account through GoDaddy and went through all the activation steps. I am able to send email from the account, but when I try to send email to it from my gmail I get the 'account not found' message. I have checked the spelling, it is correct. I am doing these tests through my browser. I went through the steps on the link sent in the previous question labelled 'Email address not found' and nothing worked.
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Hi @SJ Myers ,
Have you used Workplace Email before? If so, you need to change the MX record to work with office 365
https://support.office.com/en-us/article/Create-DNS-records-at-GoDaddy-for-Office-365-f40a9185-b6d5-4a80-bb31-aa3bb0cab48a#BKMK_add_MX
Hi @SJ Myers ,
Just checking in to see if there is any update on thread, if issue persist, please do let me know and I'll do my best on continuing to help you.
Hi @SJ Myers
I would recommend reaching out to GoDaddy support as they are the owner of your account:
https://ca.godaddy.com/help/contact-us
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If this is helpful please accept answer.