How to customize default DLP policy tip/email text to protect sharing sensitive information

Question

Hello,

We are creating some rules and additional policies in the S&C center, and when I set the rule up it will send a default formatted message that looks like this if the user violates the policy:

Your email message conflicts with a policy in your organization. Issues:

Message is sent to people outside your organization.
Message contains the following sensitive information: SWIFT Code
Message is attached.

But when I customize the message and try to format it with even just line breaks, it will send the email looking like:

Your email message conflicts with a policy in your organization. Issues: • Message is sent to people outside your organization. • Message contains the following sensitive information: SWIFT Code The original message was still delivered to the recipient. Message is attached.

I'm editing it at: Security & Compliance > Data Loss Prevention > Policy > User Notification section

Answer 1

Here is a simple HTML code I used: -
Hope this helps

Dear Sender,
<br/> This is an auto-generated warning notification. <br/>
<br/> Your email has been sent to the recipient; however, below are the possible data leakages/issues were detected by Microsoft Security <br/>
<br/> %%MatchedConditions%% <br/>
If you acknowledge that you intend to share this information with the recipient, you do not need to take any actions; else, please get in touch with the Internal IT.

how it appears in outlook:-

Answer 2

@Abdul Azeez

Glad to see this issue is solved now. Due to the forum policy, the question author cannot accept their own answer. They can only accept answers by others.

Here are detailed informational about this one: Options for configuring email notifications

If the above suggestion helps, please feel free to accept it as an answer to help us close this thread. It also could be beneficial to other community members reading this thread.

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