How to increase number of incoming remote streams that can be rendered simultaneously?

Sahil Sawant 1 Reputation point
2022-11-17T05:48:06.787+00:00

Hi,
ACS documentation mentions following limits for rendering remote video streams:
Web: four videos + one screen sharing
Windows/Android/iOS: six videos + one screen sharing

Here's the link:
https://learn.microsoft.com/en-us/azure/communication-services/concepts/service-limits#calling-sdk-streaming-support

It states that these limits are not enforced but leads to quality degradation.

We created a call with 10 participants and could only see 6 remote video streams. We were not sharing screens.

These limits are being enforced.

Please suggest us a way to increase the above limit. Also update the documentation accordingly.

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
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