Recent issues with SUP syncing with Office 365 Updates

LA 1 Reputation point
2022-11-17T15:06:15.327+00:00

Good morning,
I just wanted to see if anyone is having issues syncing any updates for O365?

For the last couple of days, we're getting these failures on two updates:

Synchronizing update 3aec3508-50dc-4fc4-933a-4e52e2bb0124 - Microsoft 365 Apps Update - Current Channel (Preview) Quality Update for x86 based Edition Version 2211 (Build 15831.20122)  
  
Base Url for Office update file list service not configured or not valid , keep the original Url  
  
ProcessFileManifest() failed to process O365 file manifest. Caught exception: System.Net.WebException: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. ---> System.Security.Authentication.AuthenticationException: The remote certificate is invalid according to the validation procedure.~~   at System.Net.Security.SslState.StartSendAuthResetSignal(ProtocolToken message, AsyncProtocolRequest asyncRequest, Exception exception)~~   at   
[truncated]  
 AsyncProtocolRequest asyncRequest, Boolean renegotiation)~~   at System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult lazyResult)~~   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)~~   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)~~   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)~~   at System.Net.TlsStream.ProcessAuthentication(LazyAsyncResult result)~~   at System.Net.TlsStream.Write(Byte[] buffer, Int32 offset, Int32 size)~~   at System.Net.PooledStream.Write(Byte[] buffer, Int32 offset, Int32 size)~~   at System.Net.ConnectStream.WriteHeaders(Boolean async)~~   --- End of inner exception stack trace ---~~   at System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request)~~   at System.Net.WebClient.DownloadString(Uri address)~~   at Microsoft.SystemsManagementServer.SoftwareUpdatesManagement.WsusSyncAction.WSyncAction.ProcessFileManifest_O365Service(String sO365ServiceUrl, XmlWriter xml, String updateId)  
  
Failed to synchronize O365 update 3aec3508-50dc-4fc4-933a-4e52e2bb0124 - Microsoft 365 Apps Update - Current Channel (Preview) Quality Update for x86 based Edition Version 2211 (Build 15831.20122)  

We get the same for it's x64 sibling. The error tells me that our proxy is potentially blocking it, but it's not telling me the URL for me to verify. Is there a way to force the URL to be logged in wsyncmgr.log so I at least have a starting point to investigate?

Microsoft Configuration Manager Updates
Microsoft Configuration Manager Updates
Microsoft Configuration Manager: An integrated solution for for managing large groups of personal computers and servers.Updates: Broadly released fixes addressing specific issue(s) or related bug(s). Updates may also include new or modified features (i.e. changing default behavior).
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  1. Pietrorazio, Mike 0 Reputation points
    2023-01-31T13:15:53.3866667+00:00

    I'm also having the same issues which also started in November. It not only is affecting Office updates through SCCM, but also AutoPatch.

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