azure signup payment is not authorized

Brijesh Pal 6 Reputation points
2022-11-29T07:26:00.13+00:00

I am unable to make payment for azure free developer signup tried both debit, credit card to make payment of rupee 2 while signup265066-image.png

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  1. JimmySalian-2011 42,066 Reputation points
    2022-11-29T07:29:49.073+00:00

    Hi,

    It seems your bank blocked it might be due to new transaction, so check with your bank and find out. Also you can check with Microsoft via raising a support ticket. or call you support desk.

    Hope this helps.
    JS

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  2. Marilee Turscak-MSFT 36,246 Reputation points Microsoft Employee
    2022-11-30T01:02:03.747+00:00

    Hi @Brijesh Pal ,

    If you have had a trial previously, Azure will prevent you from using the same account and you will see that error message.

    If this is not the case, you can try accessing the payment page from a different network in case the IP is being blocked for fraud prevention.

    If neither of these scenarios apply, I would recommend reaching out to billing support to get this issue resolved. Azure billing/subscription support is free and available via chat, email, or call. https://azure.microsoft.com/en-us/support

    The global support numbers are listed here: https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

    See also: https://learn.microsoft.com/en-us/microsoft-365/admin/get-help-support?view=o365-worldwide#phone-support

    Note that billing/subscription is not supported in Microsoft Q&A, as we won't have access to your account information to be able to be able to directly diagnose the issue.

    -

    If the information helped you, please Accept the answer. This will help us and other community members as well.

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