Automatic registration failed at join phase. Exit code: Unknown HResult Error code: 0x80072f78

Question

Hello,

Unable to join the Windows 10 computer to AzureAD. Computer is joined to domain. Below are the messages.
Please help to solve the issue.

Automatic registration failed at join phase. Exit code: Unknown HResult Error code: 0x80072f78

Microsoft-Windows-User Device Registration/Admin : Event Logs
Server error:
Tenant type: Federated
Registration type: fallback_sync
Debug Output:
joinMode: Join
drsInstance: azure
registrationType: fallback_sync
tenantType: Federated
configLocation: undefined
errorPhase: join
adalCorrelationId: undefined
adalLog:
undefined
adalResponseCode: 0x0

The get join response operation callback failed with exit code: Unknown HResult Error code: 0x80072f78.
Activity Id: N/A
The server returned HTTP status: 0
Server response was:

The WinHTTP callback function failed. WINHTTP_STATUS_CALLBACK status code: 2097152 (WINHTTP_CALLBACK_STATUS_REQUEST_ERROR). Error: Unknown HResult Error code: 0x80072f78

dsregcmd /statusOutput
Scheduled Diagnostics Task did not complete in a reasonable amount of time. Check the file C:\Users\UserA\AppData\Local\Temp\DSR5C84.tmp for more information. Exiting...

+----------------------------------------------------------------------+
| Ngc Prerequisite Check |
+----------------------------------------------------------------------+

        IsDeviceJoined : NO  
         IsUserAzureAD : NO  
         PolicyEnabled : NO  
      PostLogonEnabled : YES  
        DeviceEligible : NO  
    SessionIsNotRemote : NO  
        CertEnrollment : none  
          PreReqResult : WillNotProvision  

Answer 1

@Boopathi S Thank you for reaching out to us, As I understand you are trying to perform device registration to Azure AD, reviewed the above shared event logs couldnt find much info on this error WINHTTP_STATUS_CALLBACK status code: 2097152 (WINHTTP_CALLBACK_STATUS_REQUEST_ERROR). Error: Unknown HResult Error code: 0x80072f78.

We have a Device Registration Troubleshooter Tool performs more than 30 different tests that help to identify and fix the most common device registration issues for all join types (Hybrid Azure AD joined, Azure AD Joined and Azure AD Register).

You can download the PowerShell script from the link: https://aka.ms/DSRegTool

Also we have Test Device Registration Connectivity script helps to test the Internet connectivity to the following Microsoft resources under the system context to validate the connection status between the device that needs to be connected to Azure AD as hybrid Azure AD joined device and Microsoft resources that are used during device registration process - https://learn.microsoft.com/en-us/samples/azure-samples/testdeviceregconnectivity/testdeviceregconnectivity/

We can review more events at the time of issue to investigate further Application and Service Logs > Microsoft > Windows > User Device Registration

Please share the output of dsregcmd /status

If these suggestions doesnt help to isolate the issue, let me know we can connect offline to troubleshoot further.

Answer 2

bump.. revive this thread, got this errors and can't go through.

Anyone got fixed?