Azure Synapse Studio not loading on Safari

Question

Azure Synapse Studio not loading on Safari

Mau R 11

Hi! I am trying to open Synapse Studio in Safari 16.1. I do not have extensions, content blockers or any other configurations on this page that may prevent it from loading. I have already cleared the cache. No error shows up, just the loading logo keeps waiting:

The link I am trying is the one that appears under my resource description:

Synapse Studio does open in Brave browser, but I would like to use it on Safari.

Thanks!

PRADEEPCHEEKATLA 91,496 Reputation points Moderator

2022-12-16T09:21:53.677+00:00

Hello @Mau R ,

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others . Otherwise, will respond with more details and we will try to help.
Mau R 11 Reputation points

2023-02-07T16:07:24.5333333+00:00

Hello PRADEEPCHEEKATLA-MSFT,

Still not working with safari, not even in private mode or following the other options suggested in your answer. It works with Chrome or Brave, but in my case, I need to use it on Safari. Thank you!
Prakash Sankuri 0 Reputation points

2023-04-14T23:02:56.53+00:00

I'm facing similar issue. I think Microsoft never tests their products on Mac or wantedly makes thinks not work on Mac? Need to fix this issue.

3 answers

Your answer

PRADEEPCHEEKATLA 91,496 Reputation points Moderator

2022-12-16T09:21:53.677+00:00

Hello @Mau R ,

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others . Otherwise, will respond with more details and we will try to help.
Mau R 11 Reputation points

2023-02-07T16:07:24.5333333+00:00

Hello PRADEEPCHEEKATLA-MSFT,

Still not working with safari, not even in private mode or following the other options suggested in your answer. It works with Chrome or Brave, but in my case, I need to use it on Safari. Thank you!
Prakash Sankuri 0 Reputation points

2023-04-14T23:02:56.53+00:00

I'm facing similar issue. I think Microsoft never tests their products on Mac or wantedly makes thinks not work on Mac? Need to fix this issue.

Answer 1

Hello @Mau R ,

Thanks for the question and using MS Q&A platform.

If your internet browser page hangs, try each of the following steps until you can get to the Query page loads.

You may try the following steps and let us know.

Hope this will help. Please let us know if any further queries.

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Answer 2

Ilia Sinev 0

I have the same problem as Mau. Tried the private window trick in Safari - it got me to the sign-on page where I can choose the tenant, subscription, and the workspace name but runs in an infinite loop afterwards. Works fine in Chrome on the same system.

Bhargava-MSFT 31,356 Reputation points Microsoft Employee Moderator

2023-02-07T19:33:09.64+00:00

Hello @Mau R and Ilia Sinev,

I see the same behavior from my end. I am reaching out to the Synapse product team to find more details about the issue. I will get back to you as soon as I hear from them.

Meanwhile, please open a support case if this issue blocks you from your day-to-day work so that the support engineer can take a deeper look to troubleshoot the issue. Please let me know if you need any help with the support case.
Bhargava-MSFT 31,356 Reputation points Microsoft Employee Moderator

2023-02-08T22:46:36.3866667+00:00

Hello @Mau R and Ilia Sinev,

<update>

The product team confirmed this is a known issue, and they are working on the fix.

Answer 3

Tobias 0

I have the same problem, Works fine in Edge but i prefer to use safari

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Azure Synapse Studio not loading on Safari

3 answers

Your answer