Azure Cache for Redis
An Azure service that provides access to a secure, dedicated Redis cache, managed by Microsoft.
Upgrade Azure Cache for Redis instances to use Redis version 6
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Martin Choi
6
Reputation points
Hello, I want to upgrade current Azure Cache for Redis instances from version 4 to 6, following the below doc.
https://learn.microsoft.com/en-us/azure/azure-cache-for-redis/cache-how-to-upgrade
However, in my Advanced settings on the left side of the screen, I cannot see the blue banner of "This cache instance can be upgraded to Redis 6 with additional features...." which is mentioned in the doc, does it mean that my cache instance is not eligible to upgraded? Can I still upgrade using Azure CLI?
Also, do I need to upgrade the version of Redis Client library used in code ?
Thank you.
Regards,
Martin
Azure Cache for Redis
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SSingh-MSFT 16,461 Reputation points Moderator2022-12-13T12:27:33.78+00:00 Hi @Martin Choi ,
Welcome to Microsoft Q&A platform and thanks for using Azure services.
Regarding your question about version upgrade option in Redis cache, I am checking internally and will update you soon as I could also not see the blue banner for upgrade in my instance.
Thanks for your patience.
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SSingh-MSFT 16,461 Reputation points Moderator
2022-12-14T12:32:17.753+00:00 Hi @Martin Choi ,
Thanks for your patience.
I have checked internally, and this upgrade feature Redis 4 to 6 has been temporarily disabled due to some internal technical challenge.
In January we may expect the upgrade feature to resume again.We are sorry about the inconvenience caused.
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Martin Choi 6 Reputation points
2022-12-15T02:35:30.903+00:00 Hi @SSingh-MSFT , according to azure doc.: https://learn.microsoft.com/en-us/azure/azure-cache-for-redis/cache-how-to-upgrade, there are 3 ways of upgrading the Redis version from 4 to 6.
- Upgrade using the Azure portal
- Upgrade using Azure CLI
- Upgrade using PowerShell
Do you mean only the Upgrade using the Azure portal is disabled temporarily? or all 3 ways of upgrading are disabled temporarily?
This is because I have created a cache instance for testing yesterday, and upgrade to version 6 using Azure CLI, seems works.
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SSingh-MSFT 16,461 Reputation points Moderator
2022-12-15T06:18:04.627+00:00 Hi @Martin Choi ,
Upgrade through Azure Portal is temporarily disabled and would resume in January 2023.
Good to know that you can upgrade through CLI and proceed with your work. Thanks
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Martin Choi 6 Reputation points
2023-01-06T03:07:07.273+00:00 Hi @SSingh-MSFT , Thank you for your reply and I have two questions:
- When will the Upgrade button through Azure Portal resume, is there any exact date provided? As you have replied it will resume in January 2023.
- I have upgraded one instance through Azure CLI, but it returns below error:
(Conflict) The resource '/subscriptions/xxx/resourceGroups/xxx/providers/Microsoft.Cache/Redis/xxxxxx' is busy processing a previous update request or is undergoing system maintenance. As such, it is currently unable to accept the update request. Please try again later.
RequestID=fdf0a44e-2a1f-4cb0-a051-8bfc3214a496
Code: Conflict
Message: The resource '/subscriptions/xxx/resourceGroups/xxx/providers/Microsoft.Cache/Redis/xxx' is busy processing a previous update request or is undergoing system maintenance. As such, it is currently unable to accept the update request. Please try again later.
RequestID=fdf0a44e-2a1f-4cb0-a051-8bfc3214a496Could you tell me what is the problem about and how can I fix it and upgrade through Azure CLI?
Thank you so much!
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SSingh-MSFT 16,461 Reputation points Moderator
2023-01-09T04:10:31.91+00:00 Hi @Martin Choi ,
Sorry for the inconvenience.
This error is caused because the system is already trying to do a different update on the cache and blocking the Redis6 update request because it is not supported to do that update combined with the one in progress.
Could you send an email to AzCommunity@Microsoft.com with your Subscription ID and thread link to this post, and I will enable a one-time free support request for your subscription.
Please reference this forum thread in the email subject: ATTN: SHAKTI - Upgrade Azure Cache for Redis instances to use Redis version 6Regards,
@SSingh-MSFT -
Martin Choi 6 Reputation points
2023-01-09T07:47:26.05+00:00 Hi @SSingh-MSFT , thank you for your reply.
I have sent the email to AzCommunity@Microsoft.com , please check.Thank you for your help!
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